Catering Assistant

CO00 Children's Hospital Medical Center; Greendale (WI); On-site; USD 22,730 - 27,276; Part time

Job summary

CO00 Children's Hospital Medical Center in Greendale is seeking a part-time employee to support customer service excellence. The role involves problem-solving, room setup, and maintaining a clean work environment. Applicants should have a high school diploma, though no prior experience is required.

This position will follow a rotating shift schedule. The pay range varies from $16.50 to $19.80 per hour based on employee status. Cincinnati Children’s is committed to equal opportunity in employment.

Qualifications

• High school diploma or equivalent.
• No directly related experience required.

Responsibilities

• Demonstrate excellence in customer service and meet customer needs.
• Convey information effectively to leadership and schedulers.
• Assist guests and resolve problems when possible.
• Set up rooms and maintain banquet equipment cleanliness.
• Organize work environment and report broken equipment.

Job description

Responsibilities

• Customer Service – demonstrate characteristics of excellence in customer service, follow CARES standards at all times, respond to requests quickly and effectively, understand customer needs and expectations and meet them.
• Communication – effectively convey relevant information, keep key leadership and schedulers informed of new requests and changes, post required schedules to ensure customers have information.
• Problem Solving – assist guests whenever possible, act as the first line of problem resolution, refer all requests beyond the scope of responsibility to management.
• Room Setup – read and interpret function set‑up sheets and set up rooms accordingly, set up banquet equipment, ensure cleanliness and maintenance of all banquet equipment.
• Organization – keep work environment and equipment well organized and in good condition, report broken equipment or lights to management.

Qualifications

• High school diploma or equivalent.
• No directly related experience required.

Primary location: Burnet Campus.

Schedule: Part time, shift rotating.

Employee status: Stand‑by.

Paid status: FTE 0; weekly hours: 0.

Annualized pay may vary based on FTE status: $16.50 – $19.80.

Cincinnati Children’s is a proud Equal Opportunity Employer committed to creating an environment of dignity and respect for all employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability, or protected veteran status.