Banquet Service Specialist: Elevate Guest Experience

TPG Hotels & Resorts; Dedham (MA); On-site; USD 17,000 - 25,000; Full time

Job summary

TPG Hotels & Resorts seeks a courteous banquet server to support function service across events. You will assist with setup, guest service, and post-event duties in a fast-paced hotel environment.

The ideal candidate has strong teamwork, attention to detail, and a passion for guest satisfaction. This position offers opportunities to collaborate with culinary and events teams and grow in hospitality operations.

Qualifications

• Previous banquet serving experience preferred.
• Ability to work as part of a team.

Responsibilities

• Attend pre-function meetings to learn function and guest expectations.
• Know the menu and explain major ingredients and preparation methods.
• Set up function per BEO, arrange tables, linens, silverware, and centerpieces.
• Serve guests professionally and greet with policies in mind.
• Assist in all aspects of service and maintain station cleanliness.
• Notify management of incidents involving alcohol or guest issues.
• Follow payment policies for a-la-carte and beverage orders.
• Clear rooms and break down tables and buffets.
• Complete side work and cleaning duties; arrive on time in uniform.
• Attend department meetings and participate in tasks as requested.

Skills

Functional Expert

Team Player

Enthusiastic

Detail Oriented

Impact-driven

Goal-oriented

Self-Starter

Banquet serving exp

Job description

TPG Hotels & Resorts seeks a courteous banquet server to support function service across events. You will assist with setup, guest service, and post-event duties in a fast-paced hotel environment.

The ideal candidate has strong teamwork, attention to detail, and a passion for guest satisfaction. This position offers opportunities to collaborate with culinary and events teams and grow in hospitality operations.