Banquet Service Specialist

Wind Creek Chicago Southland; East Hazel Crest (IL); On-site; USD 12,000 - 20,000; Full time

Benefits offered by this job

Group medical

Dental insurance

Vision insurance

Life insurance

401K with matching

Shift differential

Discretionary quarterly bonuses

Paid time off

Job summary

Wind Creek Chicago Southland is seeking a Banquet Server to provide friendly, efficient service of food and beverages in banquet settings. The role requires reading BEOs, setting tables to standard, and maintaining a clean, well-stocked station throughout service.

Candidates should have a high school diploma or GED, be 21 or older, and bring at least one year of full-service restaurant or banquet experience.

Qualifications

• High School diploma or GED required or currently enrolled and complete GED within six months
• Must be 21 years of age or older
• One year experience in a full-service restaurant or banquet environment
• Ability to read a BEO and complete a setup
• Must pass job interview including guest service audition
• Must have maturity, dependability and punctuality
• Illinois Gaming Act license and good standing with Illinois Gaming Board
• Ability to work in a smoke/secondary smoke environment

Responsibilities

• Meets and exceeds customer expectations
• Communicates effectively with customers, co-workers and supervisors
• Provides the highest quality of service at all times to guests
• Must read a BEO and know how to complete a setup
• Sets tables neatly with clean linens and silverware
• Cleans and fills table complements (salt, pepper, sugar, bread baskets)
• Pours wine per training methods
• Knows menu for functions and explains ingredients and prep to guests
• Keeps station neat and clean during service
• Patrols station, refills water/coffee, removes items per policy
• Serves food/beverages and refills as needed
• Receives orders for items outside set menu
• Refers complaints to Banquet Manager
• Cleans banquet rooms during/after events
• Uses proper in-room clearing and aisle tray breakdown
• Returns reusable items for cleaning/refill
• Performs additional duties as assigned

Skills

Guest service

English communication

Dependability

Punctuality

Education

High School diploma or GED

Job description

Wind Creek Chicago Southland is seeking a Banquet Server to provide friendly, efficient service of food and beverages in banquet settings. The role requires reading BEOs, setting tables to standard, and maintaining a clean, well-stocked station throughout service.

Candidates should have a high school diploma or GED, be 21 or older, and bring at least one year of full-service restaurant or banquet experience.