Banquet Server | Pine Barn Inn

Pine Barn Inn; Danville (PA); On-site; USD 17,000 - 28,000; Full time

Job summary

Pine Barn Inn in Danville, PA is seeking a friendly Banquet Server to provide attentive service during events and banquets. You will set up tables, serve beverages and food, and ensure cleanliness of service areas according to hotel standards.

Experience in banquet operations is preferred; bilingual English/Spanish is a plus. Applicants should be capable of working flexible weekends/holidays and complying with ServSafe, TIPS, and alcohol service requirements.

Qualifications

• Experience in banquet operations preferred.
• Ability to communicate with guests, management, and co-workers.
• High school graduate or equivalent, some college preferred.
• Minimum age requirement to serve alcoholic beverages.
• ServSafe and/or food safety training.
• Alcohol awareness training (TIPS).
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions suitable for clientele.

Responsibilities

• Set up assigned tables for events and banquets.
• Retrieve and serve beverages and food orders to guest tables according to hotel specifications.
• Maintain cleanliness and condition of work areas and equipment.
• Anticipate guests' needs and provide attentive service during events.
• Handle guest inquiries and assist with seating when required.

Skills

Guest service

Flexibility

Bilingual English/Spanish

Communication

Education

High school diploma

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Greet guests as they arrive and assist them with seating at tables.
• Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements.
• Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
• Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Handle guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
• Other duties as assigned.

Responsibilities

The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment.

Qualifications

• Previous experience in banquet operations and/or hospitality preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• Minimum age requirement to serve alcoholic beverages.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.