Banquet Server | Pine Barn Inn

Shaner Hotels; Danville (PA); On-site; USD 18,000 - 32,000; Full time

Job summary

Pine Barn Inn in Danville, PA, part of Shaner Hotels, is seeking a friendly Banquet Server to deliver outstanding service at events and functions. You will set up tables, serve courses and beverages, and ensure guest satisfaction while maintaining clean, organized work areas.

Ideal candidates bring prior banquet or hospitality experience, strong communication, and a willingness to work weekends or holidays.

Qualifications

• Previous banquet operations or hospitality experience preferred.
• Ability to communicate with guests and staff.
• High school diploma or equivalent; some college preferred.
• Minimum age requirement to serve alcoholic beverages.
• ServSafe or food safety training.
• Alcohol awareness training (TIPS).
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions.

Responsibilities

• Set up tables and serve beverages and food per specifications.
• Be available to work a flexible schedule including weekends and holidays.
• Maintain sanitation and cleanliness of work areas and equipment.
• Greet guests and assist seating.
• Take and retrieve beverage orders and upsell when appropriate.
• Serve all courses and beverages to guests per standards.
• Anticipate guest needs and respond promptly.
• Be familiar with hotel services and local attractions.
• Handle guest complaints and ensure satisfaction.
• Monitor and maintain the cleanliness and organization of the station.
• Other duties as assigned.

Skills

Guest service

Communication

Bilingual EN/ES

Food safety

Teamwork

Education

High school diploma

Tools

ServSafe

Job description

Shaner Hotels has an exciting opportunity at our 97-room Pine Barn Inn in Danville, Pennsylvania. Conveniently located just steps from Geisinger Medical Center, our hotel offers a unique blend of contemporary comfort and rustic charm, creating a warm and welcoming experience for business travelers, healthcare professionals, patients' families, and leisure guests alike.

Designed with a distinctive rustic-chic atmosphere, the Pine Barn Inn combines modern amenities with small-town hospitality. Guests enjoy comfortable accommodations, complimentary high-speed Wi‑Fi, flexible meeting and event space, and exceptional on‑site dining, all delivered with personalized service that has made the hotel a trusted destination in the Danville community.

If you're passionate about hospitality and committed to creating memorable guest experiences, Pine Barn Inn offers an outstanding opportunity to grow your career with Shaner Hotels. Join a team that values excellence, collaboration, and professional development in one of Central Pennsylvania's premier independent hotels.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Responsibilities

The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment.

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Greet guests as they arrive and assist them with seating at tables.
• Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements.
• Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
• Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Handle guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
• Other duties as assigned.

Qualifications

• Previous experience in banquet operations and/or hospitality preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• Minimum age requirement to serve alcoholic beverages.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.