Banquet Server On-Call — Guest Service Pro

Hilton Ocala; Ocala (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

Hilton Ocala in Ocala, FL seeks an on-call Banquet Server to provide guests with courteous, professional food and beverage service during events. You will read BEOs, set up tables, and coordinate with the banquet team to ensure seamless service.

This role emphasizes punctuality, proper uniform, and attention to detail to maintain Hilton's hospitality standards and maximize guest satisfaction and event profitability.

Evening and weekend hours may apply; training is provided.

Responsibilities

• Attendance as scheduled is required.
• Adhering to all division and local standard policies and procedures.
• Performing all guest contact activities in a cordial, efficient and professional manner
• at all times maintaining a commitment to guest satisfaction.
• Maintaining a cooperative, team like attitude in working with supervisors and fellow associates (both within the department and in other hotel departments), to help achieve our common goals of maximizing guest satisfaction and profit margins.
• Maintaining a positive attitude toward the hotel and the job being performed.
• Reporting to work on time (as scheduled) and in proper uniform/attire.
• Punch and/or sign in, ready to work, and immediately check for work assignment.
• Complete any assigned work duties.
• Attend pre function briefing.
• Be able to read a BEO and know how to complete a set up and "mise en place" based on the Information contained therein.
• Set tables in your assigned area correctly and uniformly using clean, pressed linen without rips, stains or tears, clean unspotted, silverware, clean china with no chips or cracks, clean unspotted glassware. Table complements Salt, pepper, sugar, bread baskets, etc. should be clean and filled properly.
• Assist captain in setting up buffet and other special food services tables/stations.
• Set up,

Job description

Hilton Ocala in Ocala, FL seeks an on-call Banquet Server to provide guests with courteous, professional food and beverage service during events. You will read BEOs, set up tables, and coordinate with the banquet team to ensure seamless service.

This role emphasizes punctuality, proper uniform, and attention to detail to maintain Hilton's hospitality standards and maximize guest satisfaction and event profitability.

Evening and weekend hours may apply; training is provided.