Banquet Server - (On-Call)

InterContinental Hotels Group; San Antonio (TX); On-site; USD 5,700 - 8,100; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

InterContinental Hotels Group in San Antonio, TX is seeking a banquet server to provide prompt and courteous food and beverage service to guests during banquet and catering functions.

Responsibilities include serving menu items on schedule, handling side work, clearing tables, assisting with setup and breakdown, and ensuring guest satisfaction. Basic reading/writing, plus food service experience and knowledge of banquet operations are required.

Qualifications

• Basic reading and writing.
• Food service experience with general knowledge of banquet operations.

Responsibilities

• Serve menu items to guests in a prompt and courteous manner and according to the banquet event order.
• Perform pre- and post-shift side work; set-up, condiments, etc.
• Clear tables after service and remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
• Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction.
• Properly store all reusable goods.
• May assist with setup and break down of function space and plating of meals.

Skills

Food Service Experience

Guest Service

Communication Skills

Reading/Writing Abilities

Mathematical Skills

Job description

JOB OVERVIEW:

Provide prompt and courteous food and beverage service to guests during banquet/catering functions.

DUTIES AND RESPONSIBILITIES:

• Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
• Perform pre- and post-shift side work; set-up, condiments, etc.
• Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
• Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
• Properly store all reusable goods.
• Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals.

Qualifications and Requirements:

Basic reading and writing.Food service experience with general knowledge of banquet operations.

This job requires ability to perform the following:

• Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.)
• Moving about the function areas.
• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Mathematical skills, including basic math are used frequently.
• May be required to work nights, weekends, and/or holidays.

The hourly pay rate for this role is $5.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.