Banquet Server - On Call

Sage Hospitality Group; Aurora (CO); On-site; USD 13,797 - 19,650; Part time

Benefits offered by this job

Employee Assistance Program

Sick Pay

Marriott and Sage Hotels and Restaurant Discounts Worldwide

Free On-Site Parking

One free hot meal per shift

Employee Referral Bonus Program

Job summary

Sage Hospitality Group is seeking a dedicated food service provider in Aurora, Colorado, to offer prompt and courteous service. The role requires availability to work nights, weekends, and holidays, adhering to established service guidelines.

Ideal candidates must have a high school education, customer service experience, and the ability to handle physically strenuous tasks. Benefits include meal discounts, employee assistance programs, and a competitive hourly wage of $12.14.

Qualifications

• Previous experience in a similar position of 3 months or longer.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Must have moderate comprehension and literacy to read use records and all special requests.

Responsibilities

• Provide prompt and courteous food service to customers.
• Set up and break down assigned functions safely.
• Greet and serve guests according to established guidelines.
• Complete assigned side-work and remain attentive to customers.

Skills

Customer service principles

Food service function

Restaurant and kitchen operations

Education

High school education or equivalent

Job description

Job Overview

Under general supervision, provides prompt and courteous food service to customers. Set‑up, service and break down assigned functions in a safe, accident‑free manner.

Responsibilities

• Position does require open job availability (must work nights, weekends, and holidays).
• Read BEO and know how to complete a set‑up.
• Set tables in the assigned area correctly and uniformly.
• Keep the station neat and clean while servicing guests per established policies and procedures.
• Use proper in‑room clearing and aisle tray break‑down buffet or other special food service tables and equipment.
• Assist the Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Follow all guest check and money‑handling procedures when serving a‑la‑carte and beverage orders.
• Complete assigned side‑work.
• Remain attentive to customers throughout the entire dining experience, adhering to or exceeding service standards at all times.
• Be able to work flexible shifts to consist of mornings, afternoons, evenings, weekends, and holidays.
• Travel requirements – local travel for outside catering functions only.
• Must be able to punch buttons, grasp items in hand, and balance and carry trays loaded with food and beverages.
• Must be able to perform multiple tasks at a time, follow verbal and written instructions, and communicate both verbally and in writing.
• Must be highly organized and able to pay attention to details in crowded and noisy situations.
• Must use tact and understanding when dealing with a variety of customer service problems.

Qualifications

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in a similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.

Physical Demands

• Lifting trays, dish racks, glass racks, etc. 20–40 lbs.
• Pushing carts, Queen Marys, hot box, portable bar 50–100 lbs.
• Carrying trays, dish racks, glass racks, etc. using both hands at 20–40 lbs.
• Bending/kneeling: ability to bend to lower level cabinets and lift trays.
• Mobility: maneuver in narrow areas and between seated guests.
• Continuous standing required to service guest functions; 100% of the time scheduled.
• Climbing approximately 12 steps 20% of 8 hours.
• No driving required.
• Must have moderate comprehension and literacy to read use records and all special requests.

Physically strenuous: prolonged standing, walking, lifting and carrying throughout the entire shift in 95% indoor environment. Going into the freezer temperatures can be -10 degrees.

Benefits

• Employee Assistance Program
• Sick Pay
• Marriott and Sage Hotels and Restaurant Discounts Worldwide
• Free On‑Site Parking
• One free hot meal per shift
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Salary

USD $12.14 – USD $12.14 /Hr.