Banquet Server

Greenhorn Creek Resort; Angels Camp (CA); On-site; USD 20,457 - 29,136; Part time

Job summary

Greenhorn Creek Resort in Angels Camp, California, is seeking an On-call Banquet Server responsible for providing top-notch service at various events. The role involves direct guest interaction, ensuring food and beverage service is timely, and adhering to sanitation and alcohol service regulations. Applicants should have excellent communication skills and physical stamina. Work hours vary, including evenings, weekends, and holidays depending on the business needs.

Qualifications

• Maintains professionalism and composure throughout shifts.
• Communicates effectively with guests and team members.
• Understands and follows both verbal and written instructions.
• Capable of standing and walking for up to 8 hours.
• Adept at carrying large serving trays and equipment.
• Physically capable of bending, stooping, pushing and pulling.

Responsibilities

• Provides guests with service by ensuring event setups are as requested.
• Follows responsible alcohol service policies to ensure guest safety.
• Responds to guest requests and provides desired information.
• Cleans banquet areas, breaking down buffets and disposing of trash.
• Stocks and maintains cleanliness of banquet equipment.

Skills

Effective communication in English

Ability to maintain professionalism

Ability to understand verbal directives

Ability to stand and walk for hours

Ability to lift/carry 25-40 pounds

Ability to work on time

Job description

Banquet Server – Job Description

Job Title: Banquet Server

Compensation: $18.00 an hour

Job Status: On-call (seasonal)

Reports To: Restaurant Manager

Prepared by: Regional Manager

Responsibilities

• Providesguests with service by reviewing banquet event order, ensuring and verifying rooms, audio visual equipment, lighting, microphone,sound,and room temperatureare set as requested,acknowledging and welcomingguests entering theresort andevent rooms, promptlydelivering and serving food and beverages,informing banquet captain and kitchen staff of meal adjustments and/or timing of delivery, removing and serving/ delivering food courses, and refilling and/or removing glassware as appropriate.

• Ensures responsible alcohol beverage service polices are followedbyasking for proper identification from guests that appear to be under the age of 30, monitoring alcohol consumption, ensuring guests do not become intoxicated followingestablished procedures, stopping alcohol service at the designated time, and clearing the room of all alcoholic containers, glasses and bottles for each venue at the time specified.

• Promotesguest relations by responding toguest requests, offering appropriate up to date information regarding promotional contests and giveaways, providing requested assistance andproduct knowledge,and treatingguests in a friendly and courteous manner.

• Maintains safe and sanitary banquetareas by cleaning surfaces,breaking-down buffets, beverage tables,storing equipment and supplies in designated areas, and disposing of all trash.

• Ensures banquet equipment and supplies are stocked and clean by submitting supply requisitions, placing delivered water, food and supplies in designated areas,polishing silverware, folding napkins,and cleaning shelves, condiment holders, tables and counters according to established procedures.

Job Specifications

• Ability to maintain professionalism and composure

• Ability to communicate effectively in the English language

• Ability to understand verbal directives and written instructions

• Ability to stand and walk for up to 8 hours at a time

• Ability to carry large serving tray and tray jacks

• Ability to bend, stoop, push and pull

• Ability to appear for work on time

Physical Requirements

• Identify and distinguish colors

• Walking and/or standing for the length of shift

• Frequently lifts/carries 25-40 pounds

• Continual use of fine manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills

• Able to reach hands and arms in any direction and kneel and stop repeatedly.

Working Conditions

• May be indoor or outdoor setting depending on service area

• Varied weather conditions are expected

• Will work near mechanical equipment and hot surfaces

• Will work with aerosol and other cleaning chemicals.

Work Availability

Varied schedule to include evenings, weekends, holidays, and extended hours as business dictates.