Banquet Server

gdhnola; Columbus (OH); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading hospitality establishment in Columbus, Ohio, is seeking Banquet Servers for on-call positions. The role involves setting up functions, serving food and beverages, and ensuring customer satisfaction throughout the dining experience. Candidates should have strong interpersonal skills and be able to work in a fast-paced environment with flexible hours, including nights and weekends. This position allows for dynamic interaction with guests and provides an opportunity to deliver exceptional hospitality service.

Qualifications

• Preferential education is a high school diploma or equivalent.
• Previous experience in restaurant or hospitality is a plus.
• Strong interpersonal and communication skills are necessary.

Responsibilities

• Set up functions by draping tables and setting silverware.
• Serve food and beverages to guests.
• Monitor tables for customer satisfaction and quality.

Skills

Interpersonal skills

Communication skills

Adaptability

Customer service

Education

High school diploma or equivalent

Job description

Description

This position is On-Call.

Job Summary

Banquet Servers will work in conjunction with the Banquet Set Up Team and Kitchen Staff to provide a prompt and accurate food service during an assigned banquet event while providing a level of hospitality that exceeds guest expectations.

Key Responsibilities and Duties

• Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
• Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
• Responsibilities also include cleaning of back hall and organizing of storerooms.
• Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
• Assists as needed with event room setup according to meal period and table needs.
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked.
• Serves food and beverages to guests. Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen.
• Takes into consideration any special request and dietary issues made by the guest.
• Provides general property information. Offers warm and sincere welcome/farewell for all guests.
• Interacts with staff in a professional manner, assisting other departments with necessary information.
• Monitors assigned tables for customer satisfaction, quality and additional service.
• Addresses any guest issue promptly and with high concern.
• Provides assistance to other event and restaurant staff as needed.

This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor.

Equal Employment Opportunity

Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Reasonable Accommodations

The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department.

This job description covers essential aspects while being compliant with ADA guidelines, allowing for reasonable accommodations as needed.

Working Conditions

The position requires adaptability to a dynamic work environment, involving frequent interaction with clients, vendors, and hotel staff. Reasonable accommodations will be provided to individuals with disabilities, enabling them to perform the essential duties of the role.

Requirements

Education, Experience, and Skills

• High school diploma or equivalent preferred.
• Previous restaurant or hospitality experience is a plus.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and stand for long periods.
• Must be able to work flexible hours, including nights, weekends, and holidays.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift trays or items up to 25 pounds.
• Manual dexterity and hand-eye coordination for serving and carrying trays.