Banquet Server

Millennium & Copthorne Hotels; Scottsdale (AZ); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

The McCormick Scottsdale, part of Millennium Hotels & Resorts, is seeking an on-call Banquet Server to deliver exceptional guest service at banquets, meetings, and weddings. You will set up event spaces, serve food and beverages, and assist with buffet presentation while maintaining hotel standards.

Ideal candidates have a high school diploma, hospitality experience, strong communication, and a team-oriented approach.

Qualifications

• High school diploma or equivalent preferred.
• Previous banquet, restaurant, catering, or hospitality experience preferred.
• Excellent guest service and communication skills.
• Ability to work effectively in a fast-paced environment.
• Must be dependable, professional, and team-oriented.
• Ability to follow verbal and written instructions.
• Must be able to obtain any required food handler or alcohol service certifications.

Responsibilities

• Set up banquet rooms according to event orders and service standards.
• Arrange tables, chairs, linens, place settings, buffet stations, and service equipment.
• Greet guests professionally and provide courteous, attentive service throughout events.
• Serve food and beverages in a friendly, efficient, and professional manner.
• Maintain knowledge of menu items, ingredients, and beverages offerings.
• Clear tables and remove used dishes, glassware, and service items promptly.
• Monitor guest satisfaction and respond to requests or concerns in a timely manner.
• Assist with buffet replenishment and presentation throughout events.
• Follow all food safety, sanitation, and alcohol service regulations.
• Maintain cleanliness and organization of banquet areas, storage spaces, and equipment.
• Breakdown event spaces following completion of events and properly store equipment.
• Work closely with kitchen staff, banquet captains, and management to ensure successful event execution.
• Attend pre-shift meetings and review event details as assigned.
• Comply with all company policies, safety standards, and brand expectations.

Skills

Guest service

Communication

Teamwork

Fast-paced environment

Education

High school diploma

Job description

Join the Team at The McCormick Scottsdale

At The McCormick Scottsdale, hospitality is relaxed, scenic, and guest-focused. Every experience is designed to help guests unwind, connect, and enjoy the best of Scottsdale in a welcoming resort-style setting.

About The McCormick Scottsdale

Set along the shores of Camelback Lake with views of the surrounding mountains, The McCormick Scottsdale offers a laid-back resort experience in one of Arizona’s most sought-after destinations.

Conveniently located near premier golf courses, shopping, dining, and outdoor recreation, the hotel welcomes both leisure and business travelers looking for comfort, convenience, and a touch of Scottsdale charm. With inviting amenities and a scenic setting, The McCormick creates an experience that feels both relaxing and memorable.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 properties across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence.

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial Spirit – Taking ownership and acting with agility
• Innovation – Continuously improving how we operate and serve
• Progressive & Solutions-Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our employees.

Your role

The Banquet Server (on-call) is responsible for providing exceptional guest service during banquet events, meetings, weddings, conferences, and special functions. This position ensures event spaces are properly set up, food and beverages are served professionally, and guest needs are met in accordance with hotel standards.

Guest Experience

• Deliver exceptional service rooted in passion for hospitality
• Anticipate needs and respond with a solutions-first mindset
• Create memorable, personalized experiences for every guest

Team Collaboration

• Work collaboratively across teams to achieve shared goals
• Communicate effectively and contribute to a positive work environment
• Support a culture of respect, energy, and accountability

Technical Job Responsibilities

• Set up banquet rooms according to event orders, floor plans, and service standards.
• Arrange tables, chairs, linens, place settings, buffet stations, and service equipment.
• Greet guests professionally and provide courteous, attentive service throughout events.
• Serve food and beverages in a friendly, efficient, and professional manner.
• Maintain knowledge of menu items, ingredients, and beverage offerings.
• Clear tables and remove used dishes, glassware, and service items promptly.
• Monitor guest satisfaction and respond to requests or concerns in a timely manner.
• Assist with buffet replenishment and presentation throughout events.
• Follow all food safety, sanitation, and alcohol service regulations.
• Maintain cleanliness and organization of banquet areas, storage spaces, and equipment.
• Breakdown event spaces following completion of events and properly store equipment.
• Work closely with kitchen staff, banquet captains, and management to ensure successful event execution.
• Attend pre-shift meetings and review event details as assigned.
• Comply with all company policies, safety standards, and brand expectations.

• High school diploma or equivalent preferred.
• Previous banquet, restaurant, catering, or hospitality experience preferred.
• Excellent guest service and communication skills.
• Ability to work effectively in a fast-paced environment.
• Must be dependable, professional, and team-oriented.
• Ability to follow verbal and written instructions.
• Must be able to obtain any required food handler or alcohol service certifications.

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

• 401(k) Retirement Plan with Company Match (where applicable)
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.