Banquet Server

TPG Hotels & Resorts; Providence (RI); On-site; USD 21,000 - 30,000; Full time

Job summary

TPG Hotels & Resorts in Providence seeks a friendly Banquet Server to support event service in our property. You will set up function spaces, greet guests, and ensure accurate menu knowledge and timely beverage service.

You will follow Banquet Event Orders, maintain tidy stations, assist with sidework, and report incidents. This role requires a professional attitude, adherence to safety and service policies, and the ability to work as part of a team.

Qualifications

• Previous banquet serving experience.

Responsibilities

• Attend pre-function meeting to learn function particulars including guest and hotel expectations.
• Set up function according to Banquet Event Order (BEO) including draping tables, setting silverware, folding napkins, preparing drinks and setting centerpieces.
• Greet and serve guests following policies and procedures.
• Assisting in all aspects of service.
• Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition.
• Follow check and payment policies and procedures when serving a-la-carte and beverage orders.
• Use proper in-room clearing and aisle tray break-down.
• Keep station neat and clean while serving guests.
• Complete assigned sidework and related cleaning duties.
• Attend department meetings as scheduled.
• Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.
• Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.
• Comply with policies and procedures.
• Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
• Check with manager / supervisor before leaving work area for any reason.
• Perform special projects and other responsibilities as assigned.
• Participate in task forces and committees as requested.
• Any other duties / tasks as requested by management.

Skills

Banquet serving

Job description

ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.

Attend pre-function meeting to learn function particulars including guest and hotel expectations.

Know the menu for each function served and be able to explain major ingredients and preparation methods for each item to be served.

Set up function according to Banquet Event Order (BEO) including draping tables, setting silverware, folding napkins, preparing drinks and setting centerpieces. Ensure cleanliness of linen, silverware, andglassware.

Set tables correctly and uniformly. Set professional, creative, functional, clean buffets.

Greet and serve guests following policies and procedures.

Assisting in all aspects of service.

Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition.

Follow check and payment policies and procedures when serving a-la-carte and beverage orders

Use proper in-room clearing and aisle tray break-down.

Keep station neat and clean while serving guests.

Break-down buffet or other special food service tables/equipment.

Complete assigned sidework and related cleaning duties.

On time and at work when scheduled, and in proper uniform.

Attend department meetings as scheduled.

Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.

Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.

Comply with policies and procedures.

Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

Check with manager / supervisor before leaving work area for any reason.

Perform special projects and other responsibilities as assigned.

Participate in task forces and committees as requested.

Any other duties / tasks as requested by management.

Qualifications

Behaviors

Preferred

Functional Expert

: Considered a thought leader on a subject

Team Player

: Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Goal Completion

Inspired to perform well by the completion of tasks

Self-Starter

Inspired to perform without outside help

Experience

Preferred

Previous banquet serving experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.