Banquet Server

Mainsail Lodging & Development LLC.; Macon (GA); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Medical, Dental, Vision

401K Retirement Plan

Paid Time Off

Holiday Pay

Employee Discounts

Free meals for employees

Tuition Reimbursement

Job summary

Mainsail Lodging & Development in Macon, GA is seeking a Banquet Server to ensure the seamless execution of banquet events and deliver exceptional guest experiences. You will greet guests, serve food and beverages, and set up and break down event spaces in a dynamic hotel environment.

This part-time role emphasizes teamwork, attention to detail, and knowledge of beverages, alcohol service, and POS systems. Strong customer service and communication skills are essential for success.

Qualifications

• Experience in hospitality or banquet service is required.
• Excellent customer service with guest-first mindset.
• Proficiency with POS systems and tablets.
• Strong written and verbal communication skills.
• Knowledge of food and beverage service and alcohol regulations.

Responsibilities

• Deliver courteous banquet service and guest greetings.
• Set up and breakdown event spaces according to the plan.
• Assist with wine and beverage service and pairings.
• Maintain station cleanliness and proper uniform.
• Collaborate with hotel team to ensure smooth events.
• Follow cash handling procedures and report discrepancies.

Skills

Hospitality experience

Customer service

POS systems

Technology proficiency

Communication skills

Education

High school diploma or equivalent

Tools

POS systems

iPad/Tablets

Job description

## Banquet ServerApply: Macon, GA: Part time: Posted Today: JR103242# **We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.****Overview of the role** As a Banquet Server, you will ensure the seamless execution of banquet events to deliver exceptional guest experiences. This role involves all aspects of event service, including welcoming guests, serving food and beverages, and setting up and breaking down event spaces. As a Banquet Server, you will play a vital role in creating memorable experiences for guests while working in a dynamic, team-oriented environment. Your attention to detail and commitment to excellence will help elevate the success of every event. **What you have*** Previous experience in hospitality or banquet serving.* Exceptional customer service skills with a guest-first mindset.* Proficiency in using technology such as computers, tablets, POS systems, and iPads.* Strong communication skills, both written and verbal.* Knowledge of food and beverage service practices.* Familiarity with local laws and regulations related to alcohol service and consumption.* High school diploma or equivalent (higher education preferred).**What you’ll do*** Knowledge of all beverages to include liquors and wines* Serves guests in an efficient courteous manner following the proper steps of service* Report to work on time and in proper uniform/approved attire* Work as a team with all team members within the hotel* Check station assigned for cleanliness of area* Set up tables with items needed for service such as salt, pepper, cutlery, glassware, dishware* Have necessary tools to run the shift such as tray, pen, corkscrew, crumber* Ability to pair wines with meals* Knowledge of all menu items to include prep time, preparations, sauces, allergies, and accompaniments* Keeping Back of House clean and tidy with all provided guidelines of ‘everything in its place’* Ability to use large descriptors to showcase entrees* Ability to handle station, or when situations arise, ability to let manager/supervisor know* ahead of time so as not to affect the guest experience* Follow cash handling procedures, and must be able to explain shortages and overages* Follow the proper steps of service consistently with every table as outlined in training manual* Bus tables quickly and quietly ensuring no sticky residue is left on the table* Ability to carry banquet tray (with up to 8 entrée plates)* Detail tables and remove items not in use* Never solicit tips* Attend monthly department meetings and daily stand ups* Perform other duties as management requests to service our guests* Ability to use POS (point of sale) system* Follow the procedures addressed in the training manual **Physical Demand*** Ability to stand for extended periods of time and in a potentially hot area under a heat lamp* Ability to walk and bend* Ability to lift 25 pounds* Ability to communicate clearly* Corrected vision to normal range* Long hours sometimes required **Mental Demands** * Make sound judgments quickly* Work on multiple tasks, making appropriate progress towards deadlines* Able to work independently, take direction and provide direction to others* Manage differing personalities within the office, the hotel, and the community* Maintain the highest degree of confidentiality* Ability to work effectively in stressful, high pressure situations **Benefits**## Full-time Associate Benefits* Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees## Part-time Associate Benefits* All above-listed benefits, **except** for Medical Insurance and Holiday Pay## On-Call Associate Benefits* Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees ### Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.### About UsMainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project. Find your dream career within an impressive portfolio of top-branded properties throughout the southeastern United States and Caribbean. Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon. Stay Sojo, Mainsail’s newest brand, provides short-term furnished living options across the country, while Mainsail Vacation Rentals manages a collection of private, luxury vacation homes in Florida. A bright future with stellar benefits awaits!