Banquet Set Up

MCC Macon Marriott City Center; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid time off

Holiday pay

Free meals

Job summary

Banquet Set Up at Mainsail Lodging & Development’s Autograph Collection property is seeking energetic team members to assist with setup of tables, chairs, and banquet linens while delivering exceptional service to guests. Responsibilities include greeting guests, following shifts, coordinating with banquet staff, reporting issues, handling inventory needs, and maintaining confidentiality.

Prior hospitality experience and strong communication are preferred; a High School diploma or higher is

Qualifications

• High School diploma or higher.
• Previous hospitality experience preferred.
• Excellent customer service skills.
• Excellent communication skills, both verbal and written.
• Ability to use technology e.g. tablets, iPads.

Responsibilities

• Greet guests in public spaces with a warm, friendly greeting.
• Assist banquet function setup (tables, chairs, linens).
• Follow scheduled shifts and breaks.
• Report light outages, broken equipment, or room disparities to manager.
• Communicate inventory needs (chairs, tables, linens) to management.
• Maintain guest confidentiality and a positive attitude.
• Perform other duties as requested by management.

Skills

Customer service

Communication

Tech literacy

Education

High School diploma or higher

Job description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. Banquet Set Up will be responsible for assisting the banquet personnel with their everyday operational materials and items to ensure exceptional service to all guests that is consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail Lodging & Development.

Essential Functions

Acknowledge guest in all public spaces with a warm and friendly greeting Assist with banquet function of the hotel to include set up of tables and chairs Follow scheduled shifts and follow break and lunch requirements Report any light outages, broken equipment, or room disparities to manager paying close attention to hallway areas Assist guest with any specials requests Ability to communicate with manager on inventory needs, i.e. chairs, tables, and banquet linens Professional communication while using technology Respect all guests, team members, and management by maintaining a positive, friendly attitude Ability to interact with guests and share hotel knowledge using personalization, such as using the guest name Maintain guest confidentiality following all hotel procedures Report any suspicious activity or unusual items in room Report any irregular behavior from guests in public areas and/or in rooms Ability to take initiative and handle assignments with limited supervision Follow all hotel policies and procedures as outlined in the team member handbook Maintain cleanliness and order of work area such as closets, carts, and housekeeping office Perform other duties as management requests to service our guests.

Education & Experience

High School diploma or higher Previous hospitality experience preferred Excellent customer service skills Excellent communication skills, both verbal and written Ability to use technology e.g. tablets, iPads.

Physical Demands

Ability to stand for extended periods of time Ability to squat and bend Ability to communicate clearly Corrected vision to normal range Ability to work long hours as needed Ability to lift/push/pull 50 lbs.

Mental Demands

Make sound judgments quickly Work on multiple tasks, making appropriate progress towards deadlines Able to work independently, take direction, and provide direction to others Manage differing personalities within the office, the hotel, and the community Maintain the highest degree of confidentiality Ability to work effectively in stressful, high pressure situations Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales.

An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project. Find your dream career within an impressive portfolio of top-branded properties throughout the southeastern United States and Caribbean.

Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon.

Stay Sojo, Mainsail’s newest brand, provides short-term furnished living options across the country, while Mainsail Vacation Rentals manages a collection of private, luxury vacation homes in Florida.

A bright future with stellar benefits awaits! We have a comprehensive and competitive benefits program: Medical, Dental & Vision HSA & Flexible Spending Account Basic Life & Disability Plan 401(k) Retirement Plan Paid Time Off & Volunteer Time Off Holiday Pay & Bereavement Leave Growth & Development Opportunities Tuition Reimbursement Employee Assistance Program Travel Discounts for hotel team members through Marriott Explore Program FREE meal (full-service hotel team members only)