Banquet Server

White Lodging Services, Inc.; Erie (Erie County); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability Insurance

Paid Parental Leave

DailyPay

EAP

Job summary

White Lodging Services, Inc. at Sheraton Erie is seeking a friendly Banquet Server to assist in the successful set-up, service, and tear-down of all banquet events, including coffee breaks, 3-meal dining, and bar operations. Weekend availability is required.

You will support Event Managers, maintain a professional appearance, and deliver exemplary hospitality while knowing menu items and preparation methods. Previous banquet or hospitality experience is preferred but not required.

Qualifications

• Outgoing personality
• Excellent communication and listening skills
• A passion for service with a positive, can-do attitude
• Knowledge of various food-service styles
• Previous banquet or hospitality experience preferred but not required
• Ability to stand and move for long periods and lift over 10 pounds
• Must be of legal age to serve alcoholic beverages

Responsibilities

• Responsible for the successful set-up, service, clean-up, and tear-down of banquet events.
• Set tables, buffets, bars, and snack breaks in assigned areas correctly and accurately.
• Professionally serve food and beverages butler-style, tableside, and from buffets.
• Monitor tables, buffets, and breaks to keep them clean, stocked, and visually appealing.
• Assist other members of the banquet team to deliver a phenomenal event that exceeds guest expectations.
• Be an ambassador of the hotel by maintaining a neat and professional appearance.
• Anticipate guest needs and offer exemplary hospitality while always exhibiting professionalism and friendliness.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer guest questions.
• Perform all cleaning, opening, and closing duties as assigned.
• Perform other duties as assigned.

Skills

Customer service

Excellent communication

Hospitality

Food-service knowledge

Teamwork

Weekend availability

Physical stamina

Alcohol service knowledge

Job description

Description

Location: Sheraton Erie

Summary: This is a highly visible and key role responsible for the successful set-up, service, and tear down of all Banquet events to include coffeebreaks, 3-meal dining, and bar operations. This person is responsible for assisting the Event Managers in the successful ownershipand operational execution of Banquet Functions and duties. Must be available weekends!

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You’ll Do

• Responsible for the successful set-up, service, clean-up, and tear-down of banquet events.
• Set tables, buffets, bars, and snack breaks in assigned areas correctly and accurately.
• Professionally serve food and beverages butler-style, tableside, and from buffets.
• Monitor tables, buffets, and breaks to keep them clean, stocked, and visually appealing.
• Assist other members of the banquet team to deliver a phenomenal event that exceeds guest expectations.
• Be an ambassador of the hotel by maintaining a neat and professional appearance.
• Anticipate guest needs and offer exemplary hospitality while always exhibiting professionalism and friendliness.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer any guest questions.
• Perform all cleaning, opening, and closing duties as assigned.
• Perform other duties as assigned.

What You’ll Bring

• An outgoing and social personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude.
• Knowledge of various food-service styles.
• Previous banquet or hospitality experience preferred but not required.
• Ability to stand and move for long periods of time and lift more than 10 pounds.
• Must be of legal age to serve alcoholic beverages.

Other information

What You Can Look Forward To

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth