Banquets Server

Oneida Casino Hotel; Green Bay (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A premier hospitality establishment is seeking a Banquet Server to join their team in Green Bay, Wisconsin. You will be responsible for delivering exceptional service at various banquet events, ensuring all details are attended to with precision. The ideal candidate should have a high school diploma, experience in hospitality, and strong communication skills. This full-time position offers a competitive benefits package, including medical coverage and a 401k plan after the initial waiting period.

Responsibilities

• Deliver exceptional customer service during banquet events.
• Set up and serve food and beverages as per hotel standards.
• Coordinate efficiently with team members to address guests' needs.
• Resolve guest complaints calmly and professionally.

Skills

Customer Service Excellence

Communication

Attention to Detail

Time Management

Problem-Solving

Education

High School diploma or equivalent

Previous experience in a banquet/hospitality setting

Certification in Alcohol Awareness and Food Handling

Job description

Join Our Team as a Banquet Server

About Us:

The Banquet Server is the heartbeat of our hospitality team, blending dedication and attention to detail to deliver unforgettable experiences. With top-notch customer service and communication skills, you orchestrate every banquet event with precision and flair, setting the stage for memorable moments that exceed our guests' expectations.

Key Skills/Responsibilities

• Customer Service Excellence: Approach all guest interactions with a friendly and service-oriented demeanor, ensuring a positive experience.
• Communication: Effectively communicate with guests and team members to coordinate service and address any needs or concerns.
• Attention to Detail: Set up and serve banquet functions according to hotel standards, ensuring all details are attended to.
• Time Management: Manage time efficiently to ensure prompt and efficient service during events, from setup to breakdown.
• Problem-Solving: Address guest complaints and issues calmly, referring them to management when necessary.

Education & Experience

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Previous experience in a banquet or hospitality setting is preferred.
• Certification in Alcohol Awareness and Food Handling as required by state regulations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Benefits

• Now offering Daily Pay! Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan