Banquet Server

Broadmoor Hotel, Inc.; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a prestigious establishment that values family and community while delivering unforgettable experiences. As a Banquet Server, you'll play a vital role in upholding a reputation for exceptional service. Your responsibilities will include setting up and breaking down events, serving food and beverages, and ensuring guest satisfaction. This dynamic position requires a friendly demeanor and the ability to thrive in a team-oriented, fast-paced environment. If you are passionate about hospitality and eager to contribute to a world-class team, this opportunity is perfect for you. Embrace the chance to grow and learn in a supportive environment at one of the finest resorts in the world.

Benefits

Career Development

Training and Development Opportunities

Comprehensive Benefits Packages

Qualifications

• High school diploma or GED with at least one year in Food and Beverage.
• Strong interpersonal skills and energetic team player.

Responsibilities

• Set up and breakdown tables for events, serve food and drinks.
• Maintain cleanliness and respond to guest needs in a fast-paced environment.

Skills

Interpersonal communication skills

Teamwork

Knowledge of food and beverage

Flexibility

Education

High school diploma or GED

Tools

InfoGenesis POS Software

Job description

Job Description

Job Title: Banquet Server (Positions available for both Full time, Part time & On Call)

Pay Rate: *$15-32+ per hour

Pay Rate: *$15-32+ per hour based on $2.17 per hour base wage + service charge. Historically, this position averages service charge commission earnings of $13-30 per hour. Service charges are commissions and will fluctuate based on events and time of year.

This position always earns at least the current Colorado minimum wage of $14.42 per hour.

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of the Banquet team, you will be responsible for function set-up and breakdown, serving food and beverages, fulfilling guest requests, and exceeding guests’ expectations. You will mix and serve alcoholic and non-alcoholic drinks to patrons by performing the following duties.

Essential Duties and Responsibilities include the following (Other duties may be assigned):

1. Set up and breakdown tables and chairs.
2. Ensure tables are neatly and appropriately set per event specification.
3. Serve food and beverages.
4. Knowledgeable of food and beverage menu item ingredients and dietary/allergen ingredients, able to answer guests’ questions regarding the menu.
5. Maintain cleanliness and organization of service stations, function space, guest tables, and storage spaces.
6. Respond to guests' needs and assist fellow staff members as needed.
7. Clear, clean, and reset tables as needed.
8. Serve and clear courses from the appropriate position in line with fine dining, 5-star standards.
9. Remain present and available in the function space, accessible to guests to perform additional duties upon request.
10. Function as a productive, energetic member within a team, in a fast-paced environment.
11. Receive and follow through on requests and instructions from various sources, such as Captains, Chefs, Management, and Clients.
12. Maintain professional appearance and good personal hygiene.
13. Attend all mandatory hotel and department trainings and meetings.
14. Maintain knowledge of, abide by, and enforce Colorado State Liquor Laws.
15. Follow all safety and security policies, report any suspicious activities, and Lost and Found items to maintain a safe workplace.
16. Follow all procedures to properly use, store, and transport equipment in a safe manner to ensure equipment is not damaged.
17. Read, understand BEOs, and follow assignments based on the information noted on the BEOs.
18. Utilize InfoGenesis POS Software to create, post, and present checks to guests.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

Candidate Qualifications Should also include the following:

1. High school diploma or general education degree (GED) with experience working in the Food and Beverage industry of minimum of one year.
2. Flexibility in schedule as it will change often.
3. Enthusiastic, friendly, and energetic team member who works well with others.
4. Strong interpersonal communication skills.
5. In compliance with state liquor laws, must be at least 18 years of age.
6. Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times.

*Reasonable accommodations will be made for individuals with disabilities*

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At The Broadmoor, we are looking for exceptional team members that are willing to learn, grow, and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Career Development: We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

The application deadline for this position is April 11th, 2024 to be considered. We encourage applicants to apply early for full consideration and this posting will remain open until filled.