Banquet Server - Hotel Polaris (Part-Time)

Tommy Bahama; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in hospitality is seeking a dedicated Banquet Server to join their team at the new Hotel Polaris. This role is crucial in delivering exceptional guest experiences and maintaining a vibrant company culture. As a Banquet Server, you'll engage directly with guests, ensuring their needs are met with professionalism and warmth. You'll be responsible for serving food and beverages, executing Banquet Event Orders, and providing valuable information about hotel amenities. Join this dynamic team and contribute to creating unforgettable moments for guests while enjoying a comprehensive benefits package and a supportive work environment.

Benefits

Group medical, dental, vision, life, and disability benefits

Flexible benefit plan for healthcare and dependent care reimbursement

Employee assistance program

Paid time off/sick time

401(k) plan with company match

Complimentary team member meals

Complimentary room nights at CoralTree Hospitality managed properties

Qualifications

• Prior hospitality experience preferred with strong attention to detail.
• Ability to work in a fast-paced environment and flexible schedule.

Responsibilities

• Maintain commitment to customer service and guest satisfaction.
• Serve food and beverage while ensuring proper presentation and temperature.
• Resolve guest issues promptly and effectively.

Skills

Customer Service

Attention to Detail

Food and Beverage Knowledge

Flexibility

Education

Valid Food Handler’s Card

Job description

Overview

Are you ready to help shape the future of travel and hospitality at the new Hotel Polaris at the U.S. Air Force Academy? Hotel Polaris is seeking an exceptional Banquet Server to join our team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. Your efforts significantly influence the unique and distinctive experiences we seek to deliver to our guests and team members alike. We're looking for someone who wants to be a part of something bigger and shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.

Responsibilities

• Maintain a commitment to customer service and guest satisfaction.
• Ability to read and execute Banquet Event Orders (BEOs).
• Perform all guest contact activities such as serving food and beverage, responding to guest inquiries in a cordial, efficient, and professional manner.
• Ensure food and beverage is served while maintaining a consistent presentation and proper temperature.
• Deliver food and beverage items to guests.
• Offer product knowledge of food and beverage to guests.
• Provide general hotel information for guests.
• Offer a warm and sincere welcome/farewell for all guests of Hotel Polaris.
• Maintain an up-to-date working knowledge of all amenities as well as any special events.
• Interact with hotel staff in a professional manner.
• Always maintain a professional demeanor and attitude.
• Communicate all pertinent information to the banquets team.
• Maintain constant awareness of safety issues and report all safety incidents to the on-duty supervisor.
• Follow Banquet Event Orders with strong attention to detail.
• Resolve guest issues promptly and with great care and effectiveness.
• Ensure proper handling, cleaning, and sanitation of equipment, china, glass, and silver.
• Communicate effectively with kitchen staff when food ordering, expressing any special needs.

Qualifications

• Prior hospitality experience preferred.
• Must be detail-oriented and able to work in a fast-paced environment.
• Must possess a valid Food Handler’s card upon hire.
• Ability to work a flexible schedule that may include evenings, weekends, and holidays.
• Must be able to stand on feet and walk throughout the day.
• Must be able to frequently lift and carry up to 50 lbs.
• Must be able to bend, squat, push, and pull frequently.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Job Type: Part-time

Hourly Rate: $15.00/hr

Application deadline: This job posting will close on 5/1/2025 or until the position has been filled.