Banquet Server

Pacific Palms Resort; California; In loco; USD 19.000 - 27.000; Part-time

Descrizione del lavoro

Pacific Palms Resort in California is seeking a dedicated Banquet Server for a part-time position to deliver timely food and beverage service during functions in the banquet department. Pay is $16.90 per hour plus a service charge, with opportunities to contribute to guest satisfaction through attentive service.

Responsibilities include performing banquet side work, upholding service standards, attending to guest needs, coordinating with Banquet Captain and Banquet Manager, adhering to liquor

Competenze

• Prior banquet server experience is required.
• TIPS Alcohol Certification and Food Handlers Certification are required.
• High School Diploma or GED.
• Excellent customer service and teamwork as core expectations.
• Adherence to departmental and property standards and procedures.

Mansioni

• Perform banquet side work as designated by Banquet Captain.
• Serve with efficient, high standards and maintain guest satisfaction.
• Attend to guests during functions and related duties.
• Report equipment needs to Banquet Manager; coordinate housekeeping/repairs.
• Follow liquor liability laws and ensure compliance.
• Attend all designated pre-meal meetings.
• Maintain tables and ensure service readiness 15 minutes before events.
• Count guests served and maintain service pace with team.
• Work with Banquet Servers & Captains to ensure guest quality and service.
• Assist in room set up and breakdown as requested.
• Foster a team mentality to uphold service standards at all times.
• Respond to reasonable requests from management.

Conoscenze

Banquet service experience

Customer service

Teamwork

TIPS Certification

Food Handlers Certification

Formazione

High School Diploma or GED

Descrizione del lavoro

To ensure that all food and beverage service for functions in the banquet department of the Resort are served on time. This is a part time position. Position pays: $16.90/hour plus service charge.

Key Responsibilities:

• Perform all Banquet side work as designated by the Banquet Captain.
• Efficiently and properly perform all service standards.
• Attend to all needs of the guests during functions and function related duties.
• Report to Banquet Manager any need for housekeeping and/or repairs of and banquet equipment.
• Follow all liquor liability laws.
• Must be familiar with and adhere to all liquor liability laws.
• Must attend all designated pre-meal meetings.
• Exceed guest expectations
• Maintain tables during service
• All Bar & Bar Set Ups are to be set and ready 15 minutes prior to noted event start time
• Keep count of guest served
• Perform at a high service level at all times
• Work with other Banquet Servers & Captains productively ensuring guest quality & service at all times
• Assist in Room set up and breakdown as requested
• Maintain “team” mentality to ensure that all service standards are met at all times
• Any and all reasonable requests of management

Qualifications

• Prior experience in banquet serving a must.
• TIPS Alcohol Certification and Food Handlers Certification are all required
• High School Diploma or equivalent GED.
• Excellent customer service practices Adherence to departmental and property standards and procedures
• Teamwork: Works efficiently and effectively as member of a team; communicates and cooperates with banquet & property staff

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.