Banquet Server

Aparium Hotel Group; Birmingham (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established hospitality player is seeking a dedicated Banquet Server to enhance guest experiences at a luxurious hotel. In this dynamic role, you will be responsible for delivering exceptional service while ensuring that events run smoothly. Your expertise in food and beverage will shine as you create memorable moments for guests. Join a vibrant team where your contributions matter, and enjoy the opportunity to grow in a supportive environment that values teamwork and professionalism. If you are passionate about hospitality and thrive in a fast-paced setting, this position is perfect for you.

Qualifications

• 2+ years of experience in food and beverage service.
• Must have alcohol awareness certification.
• Good reading, writing, and oral proficiency in English.

Responsibilities

• Provide an enjoyable dining experience for guests.
• Set up and break down events as per Banquet Event Orders.
• Maintain cleanliness and organization in the work area.

Skills

Customer Service

Food and Beverage Knowledge

Teamwork

Communication Skills

Time Management

Education

High School Diploma or Equivalent

Tools

Computer Skills

Job description

Aparium Hotel Group is looking for a Banquet Server to join our team at Daxton Hotel!



Combining luxury with Avant -Garde style, the Daxton Hotel looks to set a new cultural standard in the heart of downtown Birmingham. Minutes from Detroit, Daxton serves as a proud neighbor and a worldly traveler, nurturing local partnerships while building international collaborations to create a vibrant soulful place.



Job Requirements:

• Offers guests an enjoyable, expertly served beverage/dining experience conforming to guidelines of excellence for quality, professionalism and friendliness


• Serves and clears food and beverage items in an unobtrusive and professional manner


• Familiar with the menus, including preparation, ingredients and description


• Follows the established procedures to ensure knowledgeable, correct and efficient order taking


• Prepares and services beverages for guests in a speedy, efficient and professional manner


• Carries trays, buses and resets tables with the appropriate items


• Sets up and breaks down events as detailed in Banquet Event Orders

Additional Requirements:

• Good reading, writing and oral proficiency in the English language


• Must have a high school education or equivalent experience


• Minimum of 2 years of food and beverage experience


• Great wine and food knowledge


• Able to work well unsupervised


• Computer skills helpful but not required


• Must be minimum age to serve alcohol


• Must have alcohol awareness certification

Teamwork:

• Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate


• Partake in a positive work ethic and surrounding environment

Standards:

• Able to work alone without direct supervision


• Demonstrate high degree of drive and determination


• Constantly recommend service and product improvement to better the operation


• Keep the work area clean and tidy at all times


• Attend all required meetings


• Follow proper payroll and uniform procedures


• Properly handle and report associate and guest accidents


• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards


• Assist with responsibilities and duties in other departments and as assigned by management


• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel

Work Environment:

• Standard hotel, kitchen and banquet setting

Physical Demand:



Positions

• Continuous standing and walking


• Negotiating wet tile floor and steps


• Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins

Forces

• Trays weigh 30 lbs.


• Carts: 250 lbs. (12-20 lbs. of push/pull force required)


• Hot box: 20 lbs.


• Banquet Tables


• Banquet Chairs

Repetitions

• Standing and walking is continuous for 4-5 hours at a time


• Lifting and carrying 30 lb. tray, crate or box is occasional


• Negotiating varied floor surfaces is continuous


• Carrying over shoulder is occasional


• Hand and elbow movements for polishing glassware, silver, setting up tables, shacking, pouring and mixing drinks


• Pushing Room Service cart is continuous


• Lifting and carry hot boxes is continuous


• Rolling and/or carry Banquet tables is continuous


• Carrying stackable banquet chairs by loading the cart is continuous