Banquet Server - Hilton Cleveland Downtown

Hiltoncleveland; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading global hospitality company as a Banquet Server, where you will play a crucial role in delivering exceptional dining experiences. In this dynamic position, you will set banquet tables, serve food and beverages, and ensure guest satisfaction. This role requires a passion for hospitality, teamwork, and a commitment to excellence. Embrace the opportunity to be part of a dedicated team that values integrity, quality, and customer focus. If you're ready to make a difference and thrive in a fast-paced environment, this position is perfect for you!

Qualifications

• Demonstrated ability to deliver exceptional guest experiences.
• Strong teamwork skills and adaptability in a fast-paced environment.

Responsibilities

• Deliver and serve food and beverages to banquet guests.
• Set banquet tables and ensure guest satisfaction throughout the meal service.
• Assist team members with various tasks to maintain positive relationships.

Skills

Customer Focus

Teamwork

Adaptability

Dependability

Hospitality

Job description

Banquet Server - Hilton Cleveland Downtown

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Banquet Server - Hilton Cleveland Downtown

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A Banquet Server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Set banquet tables to meet function specifications
• Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
• Ensure menu knowledge
• Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area
• Ensure guest satisfaction throughout the meal service
• Respond to guest requests in a friendly, timely, and efficient manner
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships
• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
  
  
  

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
  
  
  

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Cleveland Downtown

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Banquets

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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