Banquet Ops Lead: Elevate Guest Experience & Events

Socket.dev; Portland (OR); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Extensive training program

Career development opportunities

Employee discounts on dining and more

Multiple health benefit plans

Dental, vision, life, disability, 401k

Paid sick leave

Paid time off

Monthly discretionary bonus potential

Job summary

Jake’s Grill in Portland is seeking a Banquet Operations Manager to oversee all banquet functions from start to finish. You will lead and develop staff, ensure exceptional guest experiences, and uphold high standards for service, food quality, and operations.

Responsibilities include coordinating with Front of House, managing inventory, and partnering with vendors to secure rentals. A hands-on leader with strong communication will thrive in this role.

Qualifications

• 3+ years of restaurant, event or banquet management experience.
• Ability to write business correspondences and understand BEOs.
• Coordinating and communicating professionally with departments, guests and vendors.
• Knowledge of presentation audio/visual technology is a plus.
• Stable and progressive work history; strong work ethic.

Responsibilities

• Oversee all banquet functions from organization to execution, including delegation of responsibilities and creation of Maps for Clients.
• Collaborate with Front of House restaurant operations and other property events as needed.
• Ensure guest satisfaction through staff training and a hands-on leadership style.
• Inventory and manage banquet supplies and equipment.
• Manage POS system for flawless event invoicing and payments.
• Partner with vendors to secure rentals for equipment and supplies.
• Hire and supervise banquet staff, including training, scheduling and temporary staffing arrangements.
• Conduct targeted client visits to build private dining sales.

Skills

Banquet management

Communication

AV technology knowledge

Staff training

Tools

POS system

Job description

Jake’s Grill in Portland is seeking a Banquet Operations Manager to oversee all banquet functions from start to finish. You will lead and develop staff, ensure exceptional guest experiences, and uphold high standards for service, food quality, and operations.

Responsibilities include coordinating with Front of House, managing inventory, and partnering with vendors to secure rentals. A hands-on leader with strong communication will thrive in this role.