Banquet Operations Manager

Socket.dev; Portland (OR); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Extensive training program

Career development opportunities

Employee discounts on dining and more

Multiple health benefit plans

Dental, vision, life, disability, 401k

Paid sick leave

Paid time off

Monthly discretionary bonus potential

Job summary

Jake’s Grill in Portland is seeking a Banquet Operations Manager to oversee all banquet functions from start to finish. You will lead and develop staff, ensure exceptional guest experiences, and uphold high standards for service, food quality, and operations.

Responsibilities include coordinating with Front of House, managing inventory, and partnering with vendors to secure rentals. A hands-on leader with strong communication will thrive in this role.

Qualifications

• 3+ years of restaurant, event or banquet management experience.
• Ability to write business correspondences and understand BEOs.
• Coordinating and communicating professionally with departments, guests and vendors.
• Knowledge of presentation audio/visual technology is a plus.
• Stable and progressive work history; strong work ethic.

Responsibilities

• Oversee all banquet functions from organization to execution, including delegation of responsibilities and creation of Maps for Clients.
• Collaborate with Front of House restaurant operations and other property events as needed.
• Ensure guest satisfaction through staff training and a hands-on leadership style.
• Inventory and manage banquet supplies and equipment.
• Manage POS system for flawless event invoicing and payments.
• Partner with vendors to secure rentals for equipment and supplies.
• Hire and supervise banquet staff, including training, scheduling and temporary staffing arrangements.
• Conduct targeted client visits to build private dining sales.

Skills

Banquet management

Communication

AV technology knowledge

Staff training

Tools

POS system

Job description

Overview

Jake’s Grill is a Portland dining institution where timeless steakhouse elegance meets vibrant city energy. Nestled inside the historic Sentinel Hotel, it delights guests with expertly prepared steaks, fresh Northwest seafood, craft cocktails, and a warm, bustling atmosphere that has made it a favorite gathering spot for locals and visitors alike since 1994. As a Banquet Operations Manager you will oversee banquet functions from organization to execution, lead and develop staff, ensure exceptional guest experiences, and maintain high standards for service, food quality, and operational performance.

Benefits

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid sick leave
• Paid time off
• Monthly discretionary bonus potential

Responsibilities

• Responsible for all banquet functions from organization to execution, including delegation of responsibilities; including creation of Maps for Clients
• Work closely with Front of the House restaurant operations and other property events when needed
• Ensures excellence in guest satisfaction through effective training of staff, commitment to a “Do Whatever It Takes” attitude" and a hands‑on, lead by example management style
• Responsible for inventorying all banquet supplies and equipment
• Manage POS system to ensure all Event Invoicing and payment processing is handled impeccably
• Partner with local vendors to secure appropriate rentals for varied equipment / supplies
• Manage hiring and oversight of banquet staff to include training, scheduling and development; in addition, arranging for temporary staffing as needed
• Conduct client visits that are targeted and meaningful to build private dining sales

Qualifications

• At least 3 years of restaurant, event or banquet management experience in a restaurant or hotel operation
• Ability to write business correspondences and understand full details laid out on Banquet Event Orders (BEO’s)
• Ability to coordinate and communicate in a professional manner with all departments, guests, clients and outside vendors
• Knowledge of presentation audio / visual technology is a plus
• Stable and progressive work history; Strong work ethic

EOE

Pay Range

USD $68,000.00 - USD $75,000.00 /Yr.