Banquet Operations Manager - Hotel and Events

Alterra Mountain Company; Steamboat Springs (CO); On-site; USD 64,000 - 75,000; Full time

Benefits offered by this job

Free Alterra Mountain Pass for all-

Discounted skiing and riding for staff

Vacation and Sick Time policies

Medical, dental, vision, life, AD&D, R

EAP, HSAs, FSAs

401(k) with match

Tuition discounts

Parental leave

Free regional bus pass

Job summary

Steamboat Ski Resort is hiring a Hotel Banquets Manager to lead banquet operations year-round in Steamboat Springs, CO. The role demands front-of-house management experience and strong event coordination skills.

The position includes a comprehensive benefits package, paid time off, and opportunities for career advancement within Alterra Mountain Company. A resume attachment is required to apply.

Qualifications

• 2 years of previous work history/education required
• Must have a minimum of three years' experience in hotel banquet management
• Prior experience as a banquet captain and server in a 4-diamond hotel, preferred
• Previous cash handling experience required (prior accounting experience desirable)
• Prefer experience with RTP and UltiPro required (knowledge of Delphi software helpful)
• Knowledge of Microsoft Office with extensive knowledge of Excel
• Must be highly organized and detailed oriented as well as able to deal with multiple departments and personalities in a high-pressure environment
• Previous experience with basic food service administrative functions, such as ordering, inventory control, staff scheduling, and cash reports preferred
• Experience working with a variety of commercial food service equipment
• Ability to problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers
• Ability to be a consistent role model for company's Service Excellence standards
• Current service of alcohol training program certification or get certification within 3 months of hiring
• Must have Colorado approved Alcohol Server Training certificate or must attend a Colorado approved alcohol server training educational seminar within 30 days of employment
• Must have current Food Handler and Allergy training certificate, or must attend Food Handler and Aller-train certification courses for Alterra Mountain company within 14 days of employment
• High School Diploma or GED required

Responsibilities

• Function as a highly independent, self-regulated, detail oriented professional ensuring that all aspects of events or functions have been addressed
• Ensure standards and presentation of each event are of a high-quality focusing on service excellence
• Review all BEO's making sure the department is prepared for all functions
• Plan, supervise, and coordinate the daily operations of the banquet functions
• Supervise and assist with all operations, which may include setting tables, stocking service stations, taking orders from customers and serving, clearing and cleaning tables, setting up bars and other service stations
• Confer with Catering and sales, F&B Managers and other company personnel to plan, coordinate and evaluate services and activities
• Plan and conduct staff meetings, communicate regularly with staff to coordinate banquet activities, assign and check work, resolve problems
• Supervise guest counts at meetings, breaks, and meals, and make sure bill is prepared
• Work directly with Restaurant Managers to cross utilize service and set up staff
• Ensure that alcohol policies are being enforced
• Request order for supplies: China, glass, silverware, or meeting room supplies from purchasing agent
• Supervise inventory and orders for table linen, China, glassware, silverware, chafing dishes
• Report client feedback to F&B Senior Manager, Director of Catering and Convention Services, Catering Manager and Hotel General Manager to evaluate event planning and performance on an ongoing regular basis
• Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements
• Other duties, as assigned

Skills

Cash handling

Highly organized

Detail oriented

Multidepartment coordination

Problem solving

Team communication

Education

High School Diploma or GED

Tools

Delphi software

UltiPro

RTP

Microsoft Excel

Job description

Steamboat Ski Resort is hiring a Hotel Banquets Manager to lead banquet operations year-round in Steamboat Springs, CO. The role demands front-of-house management experience and strong event coordination skills.

The position includes a comprehensive benefits package, paid time off, and opportunities for career advancement within Alterra Mountain Company. A resume attachment is required to apply.