Banquet Operations Leader - Events & Service Excellence

Makeready; Portland (OR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

PTO / PTO exchange

Medical/dental/vision benefits

Maternity/paternity leave

Pet insurance

Company-matched 401k

Student loan repayment

Job summary

Makeready is seeking a seasoned banquet leader to oversee all banquets and events at The Heathman Hotel in Portland. You will ensure flawless execution, strict timelines, and high service standards while leading a team with a focus on detail and guest satisfaction.

You will supervise scheduling, inventory and requests from guests and organizers, maintaining safety and quality across multiple functions. The role requires a proactive, organized, and professional leader dedicated to hospitality

Qualifications

• Prior experience overseeing Banquets required.
• Organized and efficient personality.
• Approachable and professional personality.
• Proven leadership skills; approachable.

Responsibilities

• Oversee banquets and events with a keen and thoughtful eye.
• Ensure service and safety standards are being strictly adhered to throughout the timeframe.
• Supervise, schedule and assign tasks for all team members.
• Control and monitor inventory of all needed materials and equipment.
• Assist with guests' and event organizers requests, needs and questions.

Skills

Banquet leadership

Event oversight

Team supervision

Guest service

Job description

Makeready is seeking a seasoned banquet leader to oversee all banquets and events at The Heathman Hotel in Portland. You will ensure flawless execution, strict timelines, and high service standards while leading a team with a focus on detail and guest satisfaction.

You will supervise scheduling, inventory and requests from guests and organizers, maintaining safety and quality across multiple functions. The role requires a proactive, organized, and professional leader dedicated to hospitality