Banquet Captain: Lead Stunning Events & Guest Experience

Makeready; Portland (OR); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

Maternity/paternity leave

Pet insurance

Company-matched dependent care & 401k

Student loan repayment program

Job summary

The Heathman Hotel in downtown Portland is seeking a Banquet Captain to elevate guest experiences from arrival through event execution. You will lead the banquet team with precision, ensuring flawless setup and attentive service for each function.

This role requires quick decision-making, strong organization, and a commitment to hospitality excellence in a fast-paced environment. Join a team that values guest satisfaction and professional teamwork.

Qualifications

• Experience in banquet management or event service leadership.
• Ability to lead a team with honesty and professionalism.
• Excellent organizational skills and attention to detail.
• Comfort working in a fast-paced hospitality environment.

Responsibilities

• Oversee banquet room set up, team direction and organization.
• Warmly welcome guests and assist with seating arrangements as necessary.
• Manage team members; lead with honesty, professionalism and thoughtfulness.
• Respond to guest and coordinator requests and needs.
• Ensure facilities are well-maintained.

Skills

Banquet leadership

Guest service excellence

Team direction

Attention to detail

Job description

The Heathman Hotel in downtown Portland is seeking a Banquet Captain to elevate guest experiences from arrival through event execution. You will lead the banquet team with precision, ensuring flawless setup and attentive service for each function.

This role requires quick decision-making, strong organization, and a commitment to hospitality excellence in a fast-paced environment. Join a team that values guest satisfaction and professional teamwork.