Captain, Banquets

MakeReady (hospitality); Portland (OR); Sur place; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

accommodating PTO/PTO exchange

medical/dental/vision benefits

maternity/paternity leave

pet insurance

company-matched dependent care & 401k

student loan repayment program

ancillary benefits

Résumé du poste

The Heathman Hotel, Portland, OR is seeking a Banquet Captain to lead banquet operations and deliver elevated guest experiences. The role emphasizes attention to detail, quick decision-making, and strong leadership across event teams. You will ensure smooth room setup, guest seating, and flawless service in a fast-paced environment.

As part of Makeready, the position offers comprehensive benefits and a collaborative culture focused on hospitality excellence and guest satisfaction.

Qualifications

• Prior experience as banquet management is highly preferred.
• Prior leadership experience is highly preferred.
• Excellent attention to detail and organizational skills.
• Ability to work in a fast-paced environment while maintaining a high level of service.
• Oversee banquet room set up, team direction and organization.
• Warmly welcome guests and assist with seating arrangements as necessary.
• Manage team members; lead with honesty, professionalism and thoughtfulness.
• Respond to guest and coordinator requests and needs.
• Ensure facilities are well-maintained.

Responsabilités

• Oversee banquet room set up, team direction and organization.
• Warmly welcome guests and assist with seating arrangements as necessary.
• Manage team members; lead with honesty, professionalism and thoughtfulness.
• Respond to guest and coordinator requests and needs.
• Ensure facilities are well-maintained.

Connaissances

Team leadership

Attention to detail

Guest service

Fast-paced service

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Banquets Full Time Heathman Hotel, Portland, OR, US

T he Heathman Hotel is where Portland’s cultural legacy meets timeless hospitality. Since 1927, it has stood as a gathering place for artists, writers, performers, and travelers drawn to the creative spirit of the city. Rooted in history yet thoughtfully evolved for the modern guest, The Heathman blends classic elegance with contemporary comfort in the heart of downtown Portland.

At Heathman Hotel, the Banquet Captain understands that the guest’s memorable event starts the moment that they come in the door, and they set the bar high for perfection. This leader has a heightened attention to detail and a passion for creating elevated guest experiences. They are able to think quickly on their feet, making thoughtful and swift decisions as needed.

Requested Tasks

• Oversee banquet room set up, team direction and organization
• Warmly welcome guests and assist with seating arrangements as necessary
• Manage team members; lead with honesty, professionalism and thoughtfulness
• Respond to guest and coordinator requests and needs
• Ensure facilities are well-maintained
• Prior experience as in Banquet management highly preferred
• Prior leadership highly preferred
• Excellent attention to detail and organizational skills
• Ability to work in a fast-paced environment while maintaining an excellent level of service

Makeready Perks and Benefits Statement:

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits.

The health, happiness and well-being of our team is our top priority.

• accommodating PTO/PTO exchange
• medical/dental/vision benefits
• maternity/paternity leave
• pet insurance
• company-matched dependent care & 401k
• student loan repayment program
• a wide range of additional ancillary benefits

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.