Banquet Operations Leader

Fairmont; Boston (MA); On-site; USD 75,000 - 77,000; Full time

Job summary

Fairmont in Boston seeks a Banquet Manager to supervise all banquet staff, coordinate function setups and deliver exceptional service at events.

You will oversee room arrangement, staffing and post-event cleanup while ensuring adherence to hotel standards. The role requires strong supervisory skills, clear communication and the ability to work long hours in a high-pressure environment to create memorable guest experiences.

Qualifications

• Minimum 4 years of progressive experience in a hotel or related field.
• Strong supervisory and leadership abilities in a high-volume setting.
• Excellent communication and guest relations skills.

Responsibilities

• Supervise banquet staff and function setups to ensure flawless service.
• Coordinate with event hosts and departments to execute plans on time.
• Inspect setup, service areas, and cleanliness of banquet spaces.
• Oversee staffing, scheduling and post-function duties like cleanup and counters.
• Assist with payroll and administrative duties as needed.

Skills

Supervisory experience

Team leadership

Communication

Problem solving

Education

High School diploma

Job description

Fairmont in Boston seeks a Banquet Manager to supervise all banquet staff, coordinate function setups and deliver exceptional service at events.

You will oversee room arrangement, staffing and post-event cleanup while ensuring adherence to hotel standards. The role requires strong supervisory skills, clear communication and the ability to work long hours in a high-pressure environment to create memorable guest experiences.