Banquet Operations Lead for Premier Events

DoubleTree - Tudor Arms; Cleveland (OH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

Basic Life Insurance

AD&D

Voluntary Life Insurance

Voluntary Short-Term Disability

Voluntary Long-Term Disability

Critical Illness Plan

Hospital Indemnity

Accident Plans

401(k) Retirement Plan

Paid Time Off

Job summary

The DoubleTree Tudor Arms Hotel is seeking a Banquet Manager to lead the banquet team in delivering seamless events, from intimate gatherings to corporate functions. This hands-on leader will manage every detail of banquet operations with a passion for hospitality and a guest-first mindset.

You will oversee event execution, coordinate with culinary and other departments, manage staff schedules and setups, and ensure impeccable service while upholding Ivy Hospitality standards of excellence.

Qualifications

• High school diploma or equivalent required; hospitality or event management training preferred.
• 2–3 years of banquet or event management experience in hotels, catering, or venues.
• Strong leadership, organization, and guest-service focus.

Responsibilities

• Oversee banquet operations and ensure seamless event execution per BEOs.
• Lead, train, and motivate the banquet team to high service standards.
• Serve as primary contact for planners and clients with clear communication.
• Coordinate timelines with culinary and other departments for flawless service.
• Manage setups, staff scheduling, and equipment as per event specs.
• Oversee food/beverage service quality, timing, and presentation.
• Conduct pre-event meetings and address guest concerns promptly.
• Maintain inventory and coordinate with vendors for supplies.
• Ensure compliance with food safety, sanitation, and alcohol service rules.
• Support sales by attending planning meetings and recommending service enhancements.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Multitasking

Guest-first mindset

Banquet service knowledge

Team supervision

Flexibility

Education

High school diploma

Hospitality/event management training

Job description

The DoubleTree Tudor Arms Hotel is seeking a Banquet Manager to lead the banquet team in delivering seamless events, from intimate gatherings to corporate functions. This hands-on leader will manage every detail of banquet operations with a passion for hospitality and a guest-first mindset.

You will oversee event execution, coordinate with culinary and other departments, manage staff schedules and setups, and ensure impeccable service while upholding Ivy Hospitality standards of excellence.