Banquet Operations Lead: Events & Catering

Compass Group USA; Boston (MA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Instapay (early wage access) with EVEN

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy at the Thomas M. Menino Convention and Exhibition Center in Boston is seeking a Banquet Support Supervisor to lead daily banquet and in-house catering operations. You will collaborate with sales and culinary teams to execute events, manage facilities and inventory, and deliver guest experiences aligned with Levy standards.

Ideal candidates will have strong communication, organizational abilities, and a passion for hospitality, with flexibility to work extended hours and physical shifts.

Qualifications

• Strong communication, organizational and problem-solving skills.
• Ability to work flexible, extended hours and meet physical job demands.
• Passion for hospitality and guest experience.
• Basic computer and financial knowledge.

Responsibilities

• Execute events, menus, and guest requests with strong attention to detail.
• Oversee event setup, breakdown, and overall service quality.
• Ensure team readiness and consistent guest service standards.
• Coordinate across departments and vendors for seamless event execution.
• Build strong relationships and resolve guest service issues.
• Maintain safety, sanitation, and responsible alcohol service standards.
• Manage inventory, reporting, and operational planning.
• Monitor labor and business levels to meet budget goals.

Skills

Strong communication

Organizational skills

Problem-solving skills

Flexibility and stamina

Guest service mindset

Tools

Basic computer skills

Job description

Levy at the Thomas M. Menino Convention and Exhibition Center in Boston is seeking a Banquet Support Supervisor to lead daily banquet and in-house catering operations. You will collaborate with sales and culinary teams to execute events, manage facilities and inventory, and deliver guest experiences aligned with Levy standards.

Ideal candidates will have strong communication, organizational abilities, and a passion for hospitality, with flexibility to work extended hours and physical shifts.