BANQUET CAPTAIN

Wolf by Vanderpump Scottsdale; Chandler (AZ); On-site; USD 40,000 - 65,000; Full time

Job summary

HCW Hospitality is seeking a Banquet Captain to ensure flawless event execution and exceptional guest experiences. You will oversee banquet operations, lead staff, and coordinate with clients to meet every detail.

The role requires strong leadership, communication, and organizational skills, with the ability to multitask and stay calm under pressure. Flexibility for varied hours, including nights, weekends, and holidays, is essential for success in a high-volume hotel setting.

Qualifications

• Experience in banquet or event management.
• Supervisory experience preferred.
• Strong leadership and service mindset.

Responsibilities

• Oversee banquet operations, ensuring events are executed flawlessly.
• Direct and support banquet staff, providing guidance and motivation.
• Coordinate with clients and event planners to ensure all details are met.
• Manage room setups, service, and breakdowns with efficiency and attention to detail.
• Address and resolve any issues that arise during events, ensuring guest satisfaction.
• Maintain compliance with safety, sanitation, and service standards.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

Skills

Leadership

Communication

Organizational skills

Multitasking

Flexibility

Customer service

Job description

Description

JOB SUMMARY

At HCW Hospitality, leadership and service go hand in hand. As a Banquet Captain, you'll ensure our events run smoothly and exceed expectations. From overseeing staff to coordinating with clients, your attention to detail and commitment to excellence will create memorable experiences for our guests.

WHAT YOU'LL DO

As a Banquet Captain, you'll lead with purpose and precision. In this role, you will:

• Oversee banquet operations, ensuring events are executed flawlessly.
• Direct and support banquet staff, providing guidance and motivation.
• Coordinate with clients and event planners to ensure all details are met.
• Manage room setups, service, and breakdowns with efficiency and attention to detail.
• Address and resolve any issues that arise during events, ensuring guest satisfaction.
• Maintain compliance with safety, sanitation, and service standards.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

WHAT YOU BRING

We're looking for a leader with a passion for service and a talent for managing events. To excel in this role, you'll need:

• Experience in banquet or event management, with supervisory experience preferred.
• Excellent communication, organizational, and leadership skills.
• A commitment to providing exceptional service and creating memorable experiences.
• The ability to multitask and stay calm under pressure.
• Flexibility to work varied hours, including nights, weekends, and holidays.

JOIN HCW HOSPITALITY

At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count.

Build your future with us at HCW Hospitality, where excellence isn't just expected- it's celebrated. We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace.