Banquet Operations Lead

Crescent Hotels & Resorts; Oak Brook (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a banquet supervisor to hire, train and direct the banquet staff, ensuring successful functions and repeat business. Reports to the Director of Food & Beverage.

Responsibilities include interviewing, hiring, training, evaluating performance, resolving problems and recommending disciplinary action as needed. They will supervise set up of function rooms, ensure proper inventory and cleanliness, and visually inspect for readiness prior to events.

Responsibilities

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Supervise the set up of function rooms to include placement of linens, silver, china, and glassware according to event order specifications. Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and set up.
• Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.
• Supervise clean-up of function room and proper breakdown and storage of equipment.
• Enter billing information into point of sale/automated sales system in order to generate a final guest check. Process payroll for each event which includes calculating number of hours worked and gratuity distribution.

Job description

Crescent Hotels & Resorts is seeking a banquet supervisor to hire, train and direct the banquet staff, ensuring successful functions and repeat business. Reports to the Director of Food & Beverage.

Responsibilities include interviewing, hiring, training, evaluating performance, resolving problems and recommending disciplinary action as needed. They will supervise set up of function rooms, ensure proper inventory and cleanliness, and visually inspect for readiness prior to events.