Banquet Operations Lead

Highgate Hotels L.P.; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Highgate Hotels L.P. is seeking a Banquet Manager to oversee all banquet events while ensuring a profitable operation and high service quality. The successful candidate will be responsible for managing staff and responding to guest complaints promptly.

With at least 2 years of relevant experience, you will implement service standards and lead a team to enhance customer satisfaction. Join us to contribute to creating exceptional banquet experiences in a prestigious hospitality setting.

Qualifications

• At least 2 years of progressive experience in a hotel or a related field.
• Strong knowledge of service standards and different service types.
• Must be able to effectively communicate both verbally and written.

Responsibilities

• Oversee all aspects of the daily operation of the hotel’s banquet operation.
• Respond to guest complaints in a timely manner.
• Conduct staff performance reviews in accordance with Highgate Hotel standards.

Skills

Service standards knowledge

Communication skills

Multitasking

Education

High school diploma

Job description

Highgate Hotels L.P. is seeking a Banquet Manager to oversee all banquet events while ensuring a profitable operation and high service quality. The successful candidate will be responsible for managing staff and responding to guest complaints promptly.

With at least 2 years of relevant experience, you will implement service standards and lead a team to enhance customer satisfaction. Join us to contribute to creating exceptional banquet experiences in a prestigious hospitality setting.