Banquet Manager - The Harpeth Hotel

The Harpeth Franklin Downtown, Curio Collection by Hilton; Franklin (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Tuition Reimbursement

Food and Beverage Discounts

Job summary

The Harpeth Franklin Downtown, Curio Collection by Hilton is seeking a Banquet Manager to plan, coordinate, and oversee weddings, galas, and conferences to ensure client satisfaction and flawless execution. You will work with clients and departments, manage staff, and ensure room setup and Food & Beverage service meet the property standards.

Candidates should have experience in event management or hospitality, strong organizational and communication skills, budget awareness, and the ability to

Qualifications

• Experience in event management, hospitality, or food and beverage service.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple tasks and adapt to changing situations.
• Experience with budget management and staff supervision.
• Knowledge of health, safety, and service standards.

Responsibilities

• Check server’s and house person’s BEOs to ensure information accuracy.
• Check room setup to ensure BEO directions are followed; ensure cleanliness of public areas.
• Contact group representatives and explain how to make contact during the function.
• Ensure Food & Beverage items are presented and served to standards; note special requests.
• Maintain communication between Culinary Dept. and Banquet Team during events and alert changes.
• Prepare area for function, recap banquet checks, and post to master account for signature.

Skills

Event management

Organizational skills

Communication

Multitasking

Budget management

Staff supervision

Health & safety knowledge

Education

High school education or equivalent

Job description

COMPANY OVERVIEWAt Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.POSITION PROFILEA banquet manager plans, coordinates, and oversees all aspects of events like weddings, galas, and conferences to ensure client satisfaction and smooth execution. This involves collaborating with clients and other departments (like sales and culinary), managing staff, handling budgets, and ensuring all event details, from room setup to food and beverage service, meet the required standards Expected to always be attentive to guest needs and making them feel welcome, comfortable, important and relaxed.ESSENTIAL RESPONSIBILTIESCheck server’s and house person’s BEOs to ensure that all information is accurate.Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.Contact group representatives. Explain how to make contact; if needed throughout the function.Ensure that any & all Food & Beverage items are presented and served correctly, adhering to the standards set out by the property and noting any special requests & instructions, outlined on the Banquet Event Order for the event.Ensure that communication is constantly maintained between the Culinary Department Representative & the Banquet Team during the event, alert team members of any changes in the schedule of service, challenges or adverse comments that may arise during the service of an event.Compile check from the Banquet Event Order, at the end of the event or function, ensuring that the correct numbers of items/number of persons are charged for, and that the check is posted to the correct master account, present the check to the clients for signature.Ensure that all relevant & applicable paperwork is filled out correctly, including the Captain’s Consumption Sheets and Captain’s Report and copies distributed as required.Ensure that staff members return all equipment to the storage areas and that the room/area is left clean and tidy. Unconsumed Liquor & Wines should be returned to the Banquet Beverage Service Bar.Compile the station register and assign duties to banquet staff and supporting banquet captains, assigned to that specific event or function.Ensure that the name of every staff member assigned to an event or function appears on the banquet sign-in sheet, and that the staff signs the sheet, prior to leaving the event or function.Prepare the area or room in its entirety for a function or event, prior to the guest’s arrival.Recap all banquet checks at end of day and turn in to Night Audit.Perform other related duties as assigned or requested by Supervisors/Managers.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIESExperience in event management, hospitality, or food and beverage service.Strong organizational, communication, and interpersonal skills.Ability to manage multiple tasks and adapt to changing situations.Experience with budget management and staff supervision.Knowledge of health, safety, and service standardsHigh school education or equivalent experiencePHYSICAL DEMANDS ➢ Continuous Standing as needed➢ Lift, pull, push, bend, and move items to support the hotel and outlets#INDHarpethBENEFITS PACKAGECompetitive SalaryDaily Pay!Team Member Hotel Discount ProgramUniforms Provided for most positionsBenefits - Health, Dental, Vision, Life Insurance, and other supplemental optionsPaid PTO401k with employer matchFood and Beverage DiscountsTuition ReimbursementWHY THE HARPETH:As historic downtown Franklin's only hotel, we pride ourselves on being a home away from home for our guests and our team members are a large part of that experience. From benefits like special hotel rates around the world to discounted food and beverage items, we are made for those who love to travel as much as our guests.At The Harpeth, we are dedicated to being open minded and implementing new ideas to assure a high level of productivity and professionalism. We do our best to encourage communication and listening to every team member equally. We are committed to you and your career advancement by providing you the opportunity to be successful through career growth and internal promotions.If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of history and a small-town vibe, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk!