Houseman - The Harpeth Hotel

Harpeth Hotel; Franklin (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

The Harpeth Hotel in Franklin, Tennessee is seeking a Houseman to maintain cleanliness throughout the hotel, providing a welcoming environment for guests. This role involves cleaning corridors, public areas, and fulfilling guest requests while upholding safety and security standards.

The ideal candidate possesses physical stamina and strong communication skills. Benefits include health, dental, and vision insurance, daily pay, and a team member hotel discount program.

Qualifications

• No formal experience required for the position.
• Ability to push and pull carts, and carry replacement items.
• Good vision for detailed inspections.

Responsibilities

• Clean and maintain all corridors and public areas in accordance with housekeeping procedures.
• Fulfill guest requests and handle complaints to achieve satisfaction.
• Report any damages or mechanical problems to the Supervisor.

Skills

Physical stamina

Manual dexterity

Good communication skills

Education

High school diploma or equivalent

Job description

## Houseman - The Harpeth HotelApplylocations: The Harpeth Hotel, Franklin, Tennesseetime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR108208# COMPANY OVERVIEWAt Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.**POSITION PROFILE**# Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards. Uphold all safety and security rules and regulations to ensure guest satisfaction.**ESSENTIAL RESPONSIBILTIES*** Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty receptacles, remove trash and/or linens and note any areas that need immediate cleaning.* Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service and vending areas, stairwells, etc.* Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.* Aid section housekeepers as needed I.e. bed boards, roll-aways, additional linen, etc.* Fulfill guest requests and handle guest problems/complaints as they may arise to achieve customer satisfaction.* Report any missing articles, damages or mechanical problems to the Supervisor.* Turn in all articles left in guest rooms to the Supervisor to log in Lost and Found.* Secure and maintains custody of equipment, keys and supplies at all times to protect and preserve hotel property. Perform other duties as assigned, requested or deemed necessary by management.* Maintains a friendly, cheerful and courteous demeanor always.**REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES*** High school diploma or equivalent experience.* No formal experience required for the position.* Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry chute, operating vacuum.* Communicate information, respond to question, and provide directions and hotel services to guests, vendors, staff member and management.**PHYSICAL DEMANDS*** Physical stamina to stand, walk, bend,and lift objects weighing up to 50 lbs* Be able to push and pull carts* Good vision for detailed inspection* Manual dexterity for handling equipment and machinery in a hot, humid, and noisy environment where chemicals are.# # BENEFITS PACKAGE* Competitive Salary* Daily Pay!* Team Member Hotel Discount Program* Uniforms Provided for most positions* Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options* Paid PTO* 401k with employer match* Food and Beverage Discounts* Tuition Reimbursement**WHY THE HARPETH:**As historic downtown Franklin's only hotel, we pride ourselves on being a home away from home for our guests and our team members are a large part of that experience. From benefits like special hotel rates around the world to discounted food and beverage items, we are made for those who love to travel as much as our guests.At The Harpeth, we are dedicated to being open minded and implementing new ideas to assure a high level of productivity and professionalism. We do our best to encourage communication and listening to every team member equally. We are committed to you and your career advancement by providing you the opportunity to be successful through career growth and internal promotions.If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of history and a small-town vibe, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk!