Banquet Lead & Events Supervisor

Great Wolf Lodge; Scottsdale (AZ); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Cross-training opportunities

Scholarship fund

Talent development programs

Discounted vacations

Employee referral incentives

Great Wolf University training

Flexible scheduling

Wellness program

Diversity and inclusion programs

Medical/ Dental/ Vision insurance

Health savings account

Telehealth resources

Life insurance

401K with employer match

Paid vacation

Paid parental leave

Job summary

Great Wolf Lodge in Scottsdale, AZ is seeking a Banquet Captain to oversee event service and lead banquet set-up teams to ensure guest satisfaction. You will serve food and beverages and coordinate with the Banquet Manager on BEOs.

This role offers full-time, part-time, and flexible scheduling with benefits including medical, dental, and vision insurance, a 401K with employer match, paid vacation time, and access to Great Wolf University training for career growth.

Qualifications

• Previous experience as a server
• Must be flexible regarding scheduling based on business demands
• Successful completion of criminal background check and drug screen

Responsibilities

• Lead, supervise and participate in set-up to include; moving/setting tables and chairs, buffet set-up, bar set-up, preparation of condiments, labeling of stations, anticipating beverage needs, etc.
• Assist Banquet Manager in administrative and personnel related matters, including; scheduling, time clock reviews, overtime, performance, discipline, investigations, training and development, etc.
• Read and interpret Banquet Event Orders (BEOs) and follow instructions from Banquet Manager
• Facilitate and lead departmental meetings such as pre-meal and post-meal briefings
• Possess a deep understanding of each event and function as the point of contact for that detail
• Establish the Order of Service and follow service standards as directed by the Banquet Manager and/or the Conference Center Family Traditions and maintain event timing to ensure service occurs properly and in a timely manner
• Assign service stations to banquet servers, anticipating good, balanced working teams
• Ensure all assigned side-work and pre-work needed for future events is completed before leaving
• Supervise and inspect the clean up after all functions including; floors, dishes, equipment and supplies have been properly cleaned and stored as appropriate

Skills

Server experience

Flexible scheduling

Background check

Job description

Great Wolf Lodge in Scottsdale, AZ is seeking a Banquet Captain to oversee event service and lead banquet set-up teams to ensure guest satisfaction. You will serve food and beverages and coordinate with the Banquet Manager on BEOs.

This role offers full-time, part-time, and flexible scheduling with benefits including medical, dental, and vision insurance, a 401K with employer match, paid vacation time, and access to Great Wolf University training for career growth.