Barista & Guest Experience Specialist

Hunter Super Techs - TurnPoint; Scottsdale (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Great Wolf University

Discounted vacations

Employee referral incentives

Well-being program

Diversity & inclusion

Medical insurance

Dental insurance

Vision insurance

Health savings account

Life insurance

401K with employer match

Paid vacation

Paid parental leave

Job summary

Great Wolf Lodge in Scottsdale, AZ is seeking a friendly Barista to take orders, prepare beverages, and provide outstanding guest service in our coffee shop. This role involves cash handling, POS transactions, and maintaining clean, welcoming service areas, with on-the-job training and opportunities for career growth.

We offer flexible scheduling, benefits including medical/dental/vision, a 401K with employer match, paid vacation, parental leave, and perks for you and your family, plus access to

Qualifications

• Some High School education or equivalent.
• Flexibility regarding scheduling based on business demands.
• Experience utilizing basic math skills with ability to add, subtract multiply and divide.
• Proven customer service skills and communication skills; read and interpret English language manuals relating to safety, operations, and procedures.
• Successful completion of a criminal background and drug screen.

Responsibilities

• Communicates with guests to take food and beverage orders
• Prepares customer food and beverage orders
• Provides outstanding customer service and engage in suggestive selling
• Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
• Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
• Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
• Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
• Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
• Assists in other food outlets as needed

Skills

Customer service

Communication

Math basics

Scheduling flexibility

Education

Some High School

Tools

POS system

Job description

Great Wolf Lodge in Scottsdale, AZ is seeking a friendly Barista to take orders, prepare beverages, and provide outstanding guest service in our coffee shop. This role involves cash handling, POS transactions, and maintaining clean, welcoming service areas, with on-the-job training and opportunities for career growth.

We offer flexible scheduling, benefits including medical/dental/vision, a 401K with employer match, paid vacation, parental leave, and perks for you and your family, plus access to