Banquet Lead: Elevate Events & Guest Experience

Atrium Hospitality; Raleigh, Durham (NC, NC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

401(k) plan with company match

Health insurance

Paid Time Off

Tuition reimbursement

DailyPay

Brand discounts

Wellness programs

Community service

Job summary

Atrium Hospitality is seeking a banquet crew member to lead setup and breakdown for events at our Raleigh area venue. You will manage service flow, assist with scheduling, and support the banquet team to deliver excellent guest experiences.

We’re looking for someone with at least 6 months of banquet food service experience, leadership potential, and a willingness to complete food and alcohol certifications within 90 days. The role requires physical stamina and a hands-on approach to operations.

Qualifications

• Customer service experience—because happy guests are the heart of hospitality.
• At least 6 months of banquet food service experience—we need someone who’s seen a plated dinner or two.
• Leadership potential or experience—you're not afraid to guide a team and step in where needed.
• Food and alcohol certifications (or willingness to complete in 90 days)—because safety is always in style.
• Physical stamina—this role includes lifting, bending, walking, and standing during your entire shift.

Responsibilities

• Lead the setup and breakdown of banquet events with precision—clean linens, polished silverware, and chip‑free china only, please.
• Coordinate the flow of service like a pro, ensuring meals are served smoothly and on time.
• Guide and motivate the banquet team to deliver top‑notch guest experiences, from coffee breaks to full‑service dinners.
• Handle audio‑visual setup and troubleshooting—yes, you’ll be part tech support too.
• Assist with scheduling, training, and inventory to keep the operation running like clockwork.

Skills

Customer service

Banquet service experience

Leadership potential

Physical stamina

Job description

Atrium Hospitality is seeking a banquet crew member to lead setup and breakdown for events at our Raleigh area venue. You will manage service flow, assist with scheduling, and support the banquet team to deliver excellent guest experiences.

We’re looking for someone with at least 6 months of banquet food service experience, leadership potential, and a willingness to complete food and alcohol certifications within 90 days. The role requires physical stamina and a hands-on approach to operations.