Banquet Lead

Mohegan Sun at Pocono Downs; Fox Hill (PA); On-site; USD 17,000 - 28,000; Full time

Job summary

Mohegan Sun at Pocono Downs is seeking a Banquet Server Supervisor to oversee designated banquet servers and ensure efficient, elegant food and beverage service. The role includes serving courses from kitchen and service bars, garnishing dishes, and responding to guest requests to ensure a completed dining experience.

The supervisor will total bills, present checks, accept payments, and assist with additional service tasks as needed, while observing guest interactions to maintain high standards

Qualifications

• Minimum age 18; must have a high school diploma or GED.
• One month related experience and/or training.
• Equivalent combination of education and experience.

Responsibilities

• Supervise designated banquet server functions and ensure efficient, elegant food and beverage service.
• Serve courses from kitchen and service bars; garnish and decorate dishes.
• Total bills, present checks, accept payments and assist with other service tasks as needed.
• Observe guests and respond to requests to ensure meals are completed to their satisfaction.

Education

High school diploma or GED

One month related experience or training

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITEJob DutiesResponsible for supervising designated functions performed by Banquet Servers thereby insuring efficient and elegant food and beverage service. Serves courses from kitchen and service bars. Garnishes and decorates dishes. Observes guests to respond to any additional requests and to determine when meal has been completed. Totals Bill, presents check, and accepts payment. Ladles soup, makes salads, portions desserts, brews coffee, and performs other services as determined by establishment’s size and practices. Clears and resets counters or tables at conclusion of each course. Has complete knowledge of legal drinking age and procedures. Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages. Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages. Performs service duties for other servers by picking up their orders when ready in the Kitchen and delivering. Checks other’s tables and provide assistance as needed. Works shifts up to 8 hours or longer, if needed. Performs side duties including rolling/polishing silverware, cleaning trays, restocking items, filling ice bins, set up, cleaning, breaking down server areas, using cleaning compounds, making coffee; other duties as required. Promotes superior guest service.Minimum QualificationsMust be at least 18 years of age and have a high school diploma or general education degree (GED); or one month related experience and/or training; or equivalent combination of education and experience.#wewantyouWork Shift:RegularKnock, knock. Hear that sound? That's opportunity!