Server Hive

Mohegan Pennsylvania; Wilkes-Barre (Luzerne County); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Mohegan Pennsylvania is seeking teammates to greet guests, present menus, and explain daily specials. You will take orders with a POS system, serve courses, garnish dishes, and ensure guest satisfaction throughout meals.

The role requires 18+ years of age with a high school diploma or GED, or an equivalent combination of education and experience. Expect shifts up to 8 hours, with opportunities for advancement in a fast-paced casino environment.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED or equivalent combination of education and experience.
• Flexibility to work shifts including evenings and weekends.

Responsibilities

• Greets guests, presents menus, explains specials of the day, answers questions, and makes suggestions.
• Takes guest orders and uses POS System to place orders.
• Serves courses from kitchen and service bars, garnishes and decorates dishes.
• Observes guests to respond to additional requests and determine when the meal is complete.
• Totals bill, presents check, accepts payment, and makes change.
• Promotes superior guest service and assists other servers as needed.
• Performs side duties and maintains cleanliness of counters and tables.
• Checks IDs for legal drinking age and ensures responsible alcohol service.
• Works shifts up to 8 hours or longer as needed.

Skills

Guest service

POS system

Food service

Allergen awareness

Education

High School Diploma or GED

Tools

POS System

Job description

**JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES****IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE:** **CAREER SITE****Job Duties**Greets guests, presents menus, explains specials of the day, answers questions, and makes suggestions regarding food, beverage and wagering. Takes guest orders, places orders using POS System. Serves courses from kitchen and service bars. Garnishes and decorates dishes. Observes guests to respond to any additional requests and to determine when meal has been completed. Totals Bill, presents check, accepts payment, and makes change. Ladles soup, makes salads, portions desserts, brews coffee, and performs other services as determined by establishment’s size and practices. Clears and resets counters or tables at conclusion of each course. Has complete knowledge of legal drinking age and procedures. Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages. Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages. Performs service duties for other servers by picking up their orders when ready in the Kitchen and delivering. Checks other’s tables and provide assistance as needed. Works shifts up to 8 hours or longer, if needed. Performs side duties including rolling silverware, cleaning trays, restocking items, filling ice bins, set up, cleaning, breaking down server areas, using cleaning compounds, making coffee; other duties as required. Promotes superior guest service. **Minimum Qualifications**Must be at least 18 years of age and have a high school diploma or general education degree (GED); or one month related experience and/or training; or equivalent combination of education and experience. #wewantyouWork Shift:Regular*Knock, knock. Hear that sound? That's opportunity!*