Server Hive

Northeast Concessions, LP - Wilkes-Barre; Fox Hill (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Northeast Concessions, LP - Wilkes-Barre is hiring friendly food and beverage servers to greet guests, present menus, and suggest items. You will take orders, enter them in the POS, serve courses, and assist with side duties as needed.

Responsibilities include handling payments, ensuring accurate totals, maintaining a clean dining area, and providing excellent guest service while enforcing alcohol laws for age verification.

Qualifications

• Must have excellent guest service skills.
• Must be at least 18 years old and have a HS diploma or GED.
• Familiarity with POS systems and cash handling preferred.

Responsibilities

• Greet guests and present menus, explain specials, and answer questions.
• Take guest orders accurately and enter into the POS system.
• Serve courses from kitchen and service bars, garnish dishes as needed, and ensure guest satisfaction.
• Handle payments, total bills, and provide change as required.
• Maintain clean work areas and assist teammates as needed.

Skills

Guest service

Communication

Multitasking

Education

High school diploma or GED

Tools

POS System

Cash handling

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITEJob DutiesGreets guests, presents menus, explains specials of the day, answers questions, and makes suggestions regarding food, beverage and wagering. Takes guest orders, places orders using POS System. Serves courses from kitchen and service bars. Garnishes and decorates dishes. Observes guests to respond to any additional requests and to determine when meal has been completed. Totals Bill, presents check, accepts payment, and makes change. Ladles soup, makes salads, portions desserts, brews coffee, and performs other services as determined by establishment’s size and practices. Clears and resets counters or tables at conclusion of each course. Has complete knowledge of legal drinking age and procedures. Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages. Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages. Performs service duties for other servers by picking up their orders when ready in the Kitchen and delivering. Checks other’s tables and provide assistance as needed. Works shifts up to 8 hours or longer, if needed. Performs side duties including rolling silverware, cleaning trays, restocking items, filling ice bins, set up, cleaning, breaking down server areas, using cleaning compounds, making coffee; other duties as required. Promotes superior guest service.Minimum QualificationsMust be at least 18 years of age and have a high school diploma or general education degree (GED); or one month related experience and/or training; or equivalent combination of education and experience.#wewantyouWork Shift:Non HeadcountKnock, knock. Hear that sound? That's opportunity!