Banquet Lead

Mohegan Sun; Wilkes-Barre (Luzerne County); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Mohegan Sun in Wilkes-Barre, PA seeks an experienced Banquet Server Supervisor to oversee assigned functions and ensure elegant food and beverage service. You will serve courses from kitchen and service bars, garnish dishes, handle payments, and monitor guest needs to ensure a seamless dining experience.

Qualifications include being at least 18 years old with a high school diploma or GED, or equivalent training; or one month related experience.

Qualifications

• Must be at least 18 years of age and have a high school diploma or GED; or one month related experience and/or training; or equivalent combination of education and experience.

Responsabilités

• Supervise banquet server functions to ensure efficient and elegant service.
• Serve courses from kitchen and service bars; garnish and decorate dishes.
• Total bill, present check, and process payments.
• Observe guests and respond to requests and determine when the meal is complete.
• Check IDs for guests who appear under 30 and enforce alcohol rules.
• Assist other servers by delivering orders and clearing tables as needed.
• Perform side duties: rolling/polishing silverware, cleaning, restocking, and setting up areas.
• Promote superior guest service and teamwork.

Formation

18+ age requirement

GED or high school diploma

1 month related experience

Description du poste

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Job Duties

Responsible for supervising designated functions performed by Banquet Servers thereby insuring efficient and elegant food and beverage service. Serves courses from kitchen and service bars. Garnishes and decorates dishes. Observes guests to respond to any additional requests and to determine when meal has been completed. Totals Bill, presents check, and accepts payment. Ladles soup, makes salads, portions desserts, brews coffee, and performs other services as determined by establishment's size and practices. Clears and resets counters or tables at conclusion of each course. Has complete knowledge of legal drinking age and procedures. Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages. Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages. Performs service duties for other servers by picking up their orders when ready in the Kitchen and delivering. Checks other's tables and provide assistance as needed. Works shifts up to 8 hours or longer, if needed. Performs side duties including rolling/polishing silverware, cleaning trays, restocking items, filling ice bins, set up, cleaning, breaking down server areas, using cleaning compounds, making coffee; other duties as required. Promotes superior guest service.

Minimum Qualifications

Must be at least 18 years of age and have a high school diploma or general education degree (GED); or one month related experience and/or training; or equivalent combination of education and experience.

Work Shift:

Regular

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