Banquet Lead

Northeast Concessions, LP - Wilkes-Barre; Fox Hill (PA); On-site; USD 17,000 - 25,000; Full time

Job summary

Northeast Concessions, LP - Wilkes-Barre is seeking a Banquet Server Supervisor to lead service teams and ensure elegant food and beverage service for events. You will coordinate courses from kitchen and service bars, garnish dishes, and attentively respond to guest needs.

Minimum qualifications include being 18+, with a high school diploma or GED (or equivalent experience). Regular shifts may extend beyond 8 hours to accommodate event schedules.

Qualifications

• Must be at least 18 years old and meet minimum education or experience requirements.
• Ability to supervise banquet servers and coordinate service during events.
• Knowledge of beverage service and responsible alcohol service.

Responsibilities

• Supervise designated functions performed by Banquet Servers to ensure efficient and elegant service.
• Serve courses from kitchen and service bars, garnish dishes, and respond to guest requests.
• Total bill, present check, accept payment, and assist with other service tasks as needed.
• Maintain awareness of age verification procedures for alcohol service and assist teammates.

Skills

Guest service

Team supervision

Food & beverage service

Education

High school diploma or GED

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITEJob DutiesResponsible for supervising designated functions performed by Banquet Servers thereby insuring efficient and elegant food and beverage service. Serves courses from kitchen and service bars. Garnishes and decorates dishes. Observes guests to respond to any additional requests and to determine when meal has been completed. Totals Bill, presents check, and accepts payment. Ladles soup, makes salads, portions desserts, brews coffee, and performs other services as determined by establishment’s size and practices. Clears and resets counters or tables at conclusion of each course. Has complete knowledge of legal drinking age and procedures. Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages. Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages. Performs service duties for other servers by picking up their orders when ready in the Kitchen and delivering. Checks other’s tables and provide assistance as needed. Works shifts up to 8 hours or longer, if needed. Performs side duties including rolling/polishing silverware, cleaning trays, restocking items, filling ice bins, set up, cleaning, breaking down server areas, using cleaning compounds, making coffee; other duties as required. Promotes superior guest service.Minimum QualificationsMust be at least 18 years of age and have a high school diploma or general education degree (GED); or one month related experience and/or training; or equivalent combination of education and experience.Work Shift:RegularKnock, knock. Hear that sound? That's opportunity!