Banquet Houseperson

Embassy Suites by Hilton; Independence Township (OH); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Hilton room rate discounts

Job summary

Embassy Suites by Hilton in Independence Township, OH, is seeking staff for banquet and events support. Responsibilities include setting up and breaking down meeting rooms, transporting tables, chairs, and equipment, and ensuring rooms stay clean and presentable for guests.

A strong emphasis on safety, health standards, and timely communication with supervisors is required. The role involves lifting and moving heavy items (up to 80 lbs) and providing attentive guest service across event spaces,

Qualifications

• Basic knowledge of food and beverage preparations and service standards.
• Knowledge of table settings and service ware.
• Basic English to understand inquiries and give simple instructions.

Responsibilities

• Maintain storage rooms and organization.
• Set up meeting rooms per guest specifications; handle heavy items.
• Break down rooms after use and restore to storage.
• Stock and replenish meeting rooms with clean glasses and water.
• Communicate with supervisor about shift progress and tasks.
• Follow health standards and general cleaning procedures.
• Assist other banquet personnel as needed.

Skills

Food & beverage knowledge

Guest relations

English communication

Bev equipment operation

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

2 days ago Requisition ID: 8552

Salary: $17.00 Annually

Job Duties:

Keeping storage rooms maintained and organized.

Maintaining back hall: breakdown dirty dishes and bring to dish room.

Pickup linen and put away.

Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.

Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.

Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.

Supply and replenish meeting rooms with clean glasses and fresh water.

Communicate with supervisor throughout shift to be aware of the work.

Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.

Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests.

Adheres to all company policies and procedures.

Follows safety and security procedures and rules.

Perform any related duties as requested by supervisor/manager.

Assists other Banquet Personnel when need.

KNOWLEDGE, SKILLS & ABILITIES

Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

Knowledge of the appropriate table settings and service ware. Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).

Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.

Ability to comprehend and apply written product labelling instructions to enable the safe application of products and processes within the hotel.

Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS

Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and breaks down.

• Hilton discounted room rates at all Hilton properties around the world