Banquet Houseperson

Battery Wharf Hotel, Inc.; Boston (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Marriott discounted room rates

Associate meals provided

Uniforms provided

Job summary

Battery Wharf Hotel, Inc. in Boston is seeking a Banquet Setup Attendant to prepare and maintain meeting rooms, transport tables, chairs, and equipment, and ensure spaces meet guest specifications.

You will work in a physically demanding role, assisting other banquet staff, replenishing glassware, and adhering to health standards. Benefits include Marriott discounts, meals, and uniforms.

Qualifications

• Basic knowledge of food and beverage service standards.
• Understanding of appropriate table settings and service ware.
• English language sufficient to understand inquiries from customers and instructions.
• Ability to operate beverage equipment.

Responsibilities

• Prepare and maintain storage areas and back hall.
• Set up meeting rooms according to guest specifications.
• Transport tables, chairs, and heavy items up to 80 lbs.
• Break down rooms after events and return items to storage.
• Ensure cleanliness and health standards in spaces.

Skills

Basic English

Guest relations

Etiquette

Food & beverage knowledge

Tools

Beverage equipment

Meeting room setup equipment

Tables & chairs handling

Job description

Job Duties:

Keeping storage rooms maintained and organized.

Maintaining back hall: breakdown dirty dishes and bring to dish room.

Pickup linen and put away.

Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.

Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.

Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.

Supply and replenish meeting rooms with clean glasses and fresh water.

Communicate with supervisor throughout shift to be aware of the work.

Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.

Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests.

Adheres to all company policies and procedures.

Follows safety and security procedures and rules.

Perform any related duties as requested by supervisor/manager.

Assists other Banquet Personnel when need.

KNOWLEDGE, SKILLS & ABILITIES

Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

Knowledge of the appropriate table settings and service ware. Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).

Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.

Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.

Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS

Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and breaks down.

Benefits:

• Marriott discounted room rates at all Marriott properties around the world
• Associate meals provided
• Uniforms provided

Schedule:

• AM/PM Shift Availability
• Weekends and Holidays required

EOE/M/F/D/V