Banquet Houseperson

Westmont Group; Boston (MA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Marriott discount

Job summary

Westmont Group in Boston is seeking a dedicated Banquet Steward to help prepare and maintain meeting rooms and ballrooms for events. You will set tables, transport heavy items, stock supplies, and assist banquet staff during functions to ensure guest satisfaction.

The role requires basic food and beverage knowledge, English communication, and adherence to safety and health standards. It is a full-time, on-site position with Marriott property perks and competitive hourly pay.

Qualifications

• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware. Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to operate beverage equipment, e.g., coffee maker.

Responsibilities

• Keep storage rooms maintained and organized.
• Maintain back hall: breakdown dirty dishes and bring to dish room.
• Pickup linen and put away.
• Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.
• Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.
• Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.
• Supply and replenish meeting rooms with clean glasses and fresh water.
• Communicate with supervisor throughout shift to be aware of the work.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.
• Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Perform any related duties as requested by supervisor/manager.
• Assists other Banquet Personnel when need.

Skills

Food service knowledge

Guest relations

Etiquette

English language

Beverage equipment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full time Hourly Boston, MA, US

Salary Range: $23.07 To $32.95 Annually

Job Duties

Keeping storage rooms maintained and organized.

Maintaining back hall: breakdown dirty dishes and bring to dish room.

Pickup linen and put away.

Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.

Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.

Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.

Supply and replenish meeting rooms with clean glasses and fresh water.

Communicate with supervisor throughout shift to be aware of the work.

Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.

Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests.

Adheres to all company policies and procedures.

Follows safety and security procedures and rules.

Perform any related duties as requested by supervisor/manager.

Assists other Banquet Personnel when need.

KNOWLEDGE, SKILLS & ABILITIES

Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

Knowledge of the appropriate table settings and service ware. Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).

Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.

Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.

Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS

Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and breaks down.

• Marriott discounted room rates at all Marriott properties around the world