Banquet Houseperson

Westmont Hospitality Group; Boston (MA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Marriott discounted room rates

Associate meals provided

Uniforms provided

Job summary

Westmont Hospitality Group is seeking a Banquet Service Professional to maintain organized storage, set up and break down meeting rooms, and ensure clean, ready spaces for events.

You will lift and move tables, chairs and podiums up to 80 lbs, replenish glassware and water, follow safety guidelines, and coordinate with supervisors to meet guest specifications and health standards.

Qualifications

• Basic knowledge of food and beverage service and guest relations.
• Knowledge of table settings and service ware.
• Basic English to understand inquiries from customers.

Responsibilities

• Maintain storage rooms organized and clean.
• Set up meeting rooms to guest specifications and transport tables, chairs, etc.
• Break down meeting rooms after events and reset for next function.
• Maintain cleaning schedule for meeting rooms and ballrooms.
• Provide glasses and water; replenish supplies.
• Follow safety and health standards and company policies.
• Assist other banquet personnel as needed.

Skills

Food & beverage

Table settings

English language

Product labeling

Beverage equipment

Job description

Job Duties

• Keeping storage rooms maintained and organized.
• Maintaining back hall: breakdown dirty dishes and bring to dish room.
• Pickup linen and put away.
• Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.
• Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.
• Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.
• Supply and replenish meeting rooms with clean glasses and fresh water.
• Communicate with supervisor throughout shift to be aware of the work.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.
• Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Perform any related duties as requested by supervisor/manager.
• Assists other Banquet Personnel when need.

Knowledge, Skills & Abilities

• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware. Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS

• Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and breaks down.

Benefits

• Marriott discounted room rates at all Marriott properties around the world
• Associate meals provided
• Uniforms provided

Schedule

• AM/PM Shift Availability
• Weekends and Holidays required

EOE/M/F/D/V