Banquet House Person

Driftwood Hospitality Management; Florida; On-site; USD 21,000 - 30,000; Full time

Job summary

Driftwood Hospitality Management is seeking a Banquet Services team member to support event setup, room maintenance, and post-event breakdown. The role requires lifting and moving tables/chairs up to 80 lbs, stocking supplies, and ensuring rooms meet standards for guest encounters and functions.

Applicants should hold a current Food Handler Card, possess basic English, and be able to follow safety rules and health standards while delivering courteous guest service in a fast-paced hotel

Qualifications

• Hold a current Food Handler Card.
• Basic knowledge of English to understand inquiries and give simple instructions.
• Able to remember and promote menu variety.
• Operate beverage equipment such as coffee maker.

Responsibilities

• Keep storage rooms organized.
• Set up meeting rooms per guest specs, including moving tables, chairs, and equipment up to 80 lbs.
• Break down meeting rooms after events and return to storage.
• Maintain cleaning schedule for meeting rooms and ballrooms.
• Provide glasses and water to meeting spaces; restock as needed.
• Follow safety procedures and report accidents or hazards.
• Maintain neat, clean, and groomed appearance per handbook.
• Assist other Banquet Personnel as needed.

Skills

Food Handler Card

Guest service basics

Basic English communication

Safety awareness

Job description

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Keeping storage rooms maintained and organized.
• Maintaining back hall: breakdown dirty dishes and bring to dish room.
• Pickup linen and put away.
• Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.
• Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.
• Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms always stay presentable.
• Supply and replenish meeting rooms with clean glasses and fresh water.
• Communicate with supervisor throughout shift to be aware of the work.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.
• Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Banquet Personnel when need.

Knowledge, Skills & Abilities

• Hold a current Food Handler Card.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware. Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS

• Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and breaks down.