Banquet Houseperson

Canopy Hilton Harbor Point; Great Falls Crossing (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

An innovative hotel is looking for a dedicated Banquet Houseperson to join their events team. In this role, you will ensure seamless event execution by setting up and maintaining banquet spaces, providing excellent customer service, and collaborating with various staff members. This position offers a unique opportunity to enhance your hospitality career in a vibrant environment, where you will play a key role in creating memorable experiences for guests. Join a team that values hard work and dedication, and enjoy a comprehensive benefits package that supports your well-being both at work and beyond.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Hotel Room Discounts

Daily Pay Access

Qualifications

• Ability to lift, push and pull up to 50 lbs.
• Clear and professional communication with guests and staff.

Responsibilities

• Set up and break down event spaces according to specifications.
• Maintain cleanliness and organization during events.
• Assist guests and respond to special requests.

Skills

Physical Stamina

Attention to Detail

Team Player

Communication Skills

Problem-Solving Skills

Flexibility

Customer Service Orientation

Job description

AC Hotel Reston / Residence Inn Reston
1975 Opportunity Way
Reston, VA 20190, USA

Description

We're seeking a Banquet Houseperson for our dual property hotel, where you'll provide exceptional service across two distinctive environments. Elevate your career in hospitality with us! Our brand new hotel conveniently located at the Reston Town Center Metrorail Station, the AC Hotel & Residence Inn opened in January 2025 with 267 rooms including a Rooftop Bar and full service restaurant servicing breakfast, and dinner. The hotel is equipped with over 10,000 square foot of meeting space, indoor heated pool and state that leave fitness center for a lasting impression on our clients. You will work with our talented team to deliver exceptional events.

Position Summary

The Banquet Houseperson is a vital member of the events team, responsible for ensuring the smooth setup, maintenance, and breakdown of banquet and event spaces. This role involves arranging furniture and equipment according to detailed event specifications, maintaining cleanliness and organization throughout the event, and providing excellent customer service to guests. The Banquet Houseperson works closely with event coordinators, catering staff, and other team members to ensure that all events run seamlessly and meet the highest standards of quality and safety.

Key responsibilities

include setting up tables, chairs, linens, and other event items as per the event plan, ensuring that banquet rooms and event spaces are clean and well-maintained before, during, and after events, and keeping banquet rooms stocked with necessary supplies such as pens, pads, and information packs. The Banquet Houseperson also assists with the setup and operation of audio-visual equipment and other technical needs, coordinates with decorators, caterers, and serving staff to ensure smooth event execution, and greets guests, assists them in finding their seats, and responds to any special requests.

Additionally, the Banquet Houseperson monitors the environment by adjusting room temperature, lighting, and ensuring electric hook-ups function properly, replenishes food and beverages if needed, and ensures quality standards are met. They also receive and secure materials and supplies from vendors and adhere to safety protocols, ensuring all setups comply with health and safety regulations.

Additional Responsibilities

• Set Up and Break Down: Arrange tables, chairs, linens, and other event items according to the event plan.
• Cleanliness and Maintenance: Ensure banquet rooms and event spaces are clean and well-maintained before, during, and after events.
• Stocking Supplies: Keep banquet rooms stocked with necessary supplies such as pens, pads, and information packs.
• Assist with Equipment: Help with the setup and operation of audio-visual equipment and other technical needs.
• Coordinate with Staff: Work with decorators, caterers, and serving staff to ensure smooth event execution.
• Guest Assistance: Greet guests, assist them in finding their seats, and respond to any special requests.
• Monitor Environment: Adjust room temperature, lighting, and ensure electric hook-ups are functioning properly.
• Receive Deliveries: Accept and secure materials and supplies from vendors.
• Safety and Compliance: Adhere to safety protocols and ensure all setups comply with health and safety regulations.

Required Qualifications

• Physical Stamina: Ability to lift, push and pull up to 50 lbs and work on feet for extended periods.
• Attention to Detail: Ability to follow instructions and prioritize tasks effectively.
• Team Player: Ability to work independently and as part of a team.
• Communication Skills: Clear and professional communication with guests and staff.
• Problem-Solving Skills: Ability to troubleshoot and resolve issues as they arise.
• Flexibility: Willingness to work varied shifts, including evenings, weekends, and holidays.
• Customer Service Orientation: Friendly and helpful demeanor to assist guests and ensure a positive experience.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify

We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.