Banquet & Events Concierge (On-Call)

Oak Grove Racing, Gaming & Hotel; Oak Grove (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Oak Grove Racing, Gaming & Hotel is seeking an Events Concierge - On Call to support group events and banquets in a fast-paced hospitality setting in Oak Grove, KY. This role requires setting up spaces, coordinating with F&B and Marketing, and ensuring flawless service.

The position emphasizes enthusiasm, reliability, and strong customer interactions, with duties extending to day-of adjustments and post-event cleanup. Weekend and night availability is essential.

Qualifications

• High school diploma or equivalent preferred.
• Previous hospitality/entertainment/sports experience preferred.
• Able to obtain Kentucky gaming/racing license.

Responsibilities

• Facilitate group events and banquets in collaboration with F&B and Marketing.
• Set up rooms per floor plan and banquet event orders.
• Execute table settings, buffet setups, displays and bars as required.
• Ensure safety and security of employees and guests.
• Communicate details with internal teams and respond to day-of requests.
• Maintain courteous, professional interactions with customers.

Skills

Interpersonal skills

Detail oriented

Fast-paced environment

Multi-tasking

Physical stamina

Weekend/night availability

Education

High school diploma or equivalent

Tools

Audio-visual equipment

Job description

Oak Grove Racing, Gaming & Hotel is seeking an Events Concierge - On Call to support group events and banquets in a fast-paced hospitality setting in Oak Grove, KY. This role requires setting up spaces, coordinating with F&B and Marketing, and ensuring flawless service.

The position emphasizes enthusiasm, reliability, and strong customer interactions, with duties extending to day-of adjustments and post-event cleanup. Weekend and night availability is essential.